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Philadelphia Pet Hotel Villas

CLOSED NOW

Today6:00 am - 7:00 pm

Tomorrow7:00 am - 5:00 pm

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Business Details

Hours:

Regular Hours

Mon - Fri6:00 am - 7:00 pm

Sat7:00 am - 5:00 pm

Sun9:00 am - 4:00 pm

Payment method:
amex, cash, discover, master card, visa
AKA:

Philadelphia Pet Hotel & Villas Inc

Categories:
Pet Boarding & Kennels, Pet Services, Dog & Cat Grooming & Supplies, Pet Training, Kennels, Pet Grooming, Dog Training, Pet Sitting & Exercising Services

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04/30/2012
Consistently excellent pet care over time

We have boarded our 2 dogs many times since this facility became available under the present management. We have always been delighted with the attention they received from the staff.They have been boarded here for as long as 10 days at a time. The facility is very clean and well organized; the dogs seem happy to be there. Jared, the manager, is painstaking, detail oriented, and kind. We've always been able to leav... view more

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09/15/2011
Great Place to Board Your Pet

Philly Pet Hotel was a great place to board my dog for one week during summer vacation. The staff was very efficient and caring for both me and my pet. Jared, especially, took time to personally care for every aspect of my dogs's needs. \r I was able to call and check on him every day. Staff was very well informed. I returned to find my dog clean happy and healthy. Even his toys and bedding were cleaned! T... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
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07/19/2011
Jared Kerr, the owner/operator...

Jared Kerr, the owner/operator of this hotel is the total guru. When I heard about this place, I immediately had to take a tour. When I walked through the front doors, I didn't even have to ask! When they learned I wasn't dropping off a pet, the very next question was, "can I give you a tour." I found that the entire staff acted this way - helpful and cordial and very eager to talk with me about my dog! ... view more

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07/13/2011
Dog's first stay

This was our first time boarding our 1 1/2 year old Pit Mix, Laylah, and we were a little nervous. I called a few days before we left to book and I felt comfortable with the idea as soon as I talked on the phone to a staff member. There was no ""tone"" in his voice when I told him she was a Pit Mix. I have gotten this other places. We booked her for a 3 night stay, a nail trim and a play session. They let me know t... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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07/10/2011
First time my doggy has ever stayed away from home

This is the first time I have ever used a pet hotel as I have always had a pet sitter. This time I did not have a sitter for my 14 year old dog and I was afraid that he would not adjust well. However, I could not have been more happier. The staff was very helpful and appear to really love what they do. The registration process was simple even on short notice. He stayed for two nights and was groomed as well. The pric... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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06/20/2011
Your pet's home away from home

If you are looking to kennel your pet while on vacation or for daycare or grooming, look no further. The Philadelphia Pet Hotel & Villas is the place to go. The facilities are clean. The personnel are knowledgeable, friendly and professional. Their services are outstanding. I recently had my dog groomed. My dog looks beautiful and he is so happy and proud of his cut and coat. I cannot rave about this business ... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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06/14/2011
Inexperience

I thought the place looked great , however I felt the staff were very inexperienced in caring for dogs. Why?Well , I informed the staff at this place that my dogs were not very social , and that one of the three was large and could be agressive to people he doesn't know .I was told by one female staff person that this would not be a problem .I had at least three conversations with this person who assured me that this... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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05/28/2011
A truly 5 Star Pet Hotel in Philly!!

Short Review: “Two thumbs up for a 5 star pet hotel, if you can leave your baby here, you should not even consider any other facility”. We left our spoiled miniature schnoodle, Dali, with them for 8 nights in May 2011. First, this is a hotel, and would not even imagine calling it a kennel. After all the other places I've seen in the area, Philly Pet Hotel is in a class its own. The decor is very tasteful, color... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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01/16/2011
Wonderful place!

Never having left Max, my 11 month old Weimaraner alone, I chose Philadelphia Pet Hotel based on the positive reviews. My family went away for the week of 1/8 until 1/16 and wanted a place we could totally trust. We first had Max stay overnight the week prior to going away as a ""trial."" He loved his one night stay SO much that there wasn't any hesitation on my part having them care for him for a week. Jarred earned... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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Response should be at least 25 characters
12/29/2010
This Place is Awesome!!!

I was very impressed with this facility. My dog stayed here for a week while we were on vacation. When we first left him, I was nervous because I wasnt sure how well he would adjust. I called there each day to check on him and I was told he was doing well. He had play time each day and loved it! This Place is immaculate, The staff is very caring and friendly and Jarred is a Doll! Dr Larry who owns The Philadelphi... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

All responses must comply with the YP.com Terms of Service and Use.

Response should be at least 25 characters
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Philadelphia Pet Hotel Villas

7401 Holstein AvePhiladelphiaPA 19153

(215) 365-4555

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Philadelphia Pet Hotel Villas

7401 Holstein AvePhiladelphiaPA 19153

(215) 365-4555

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