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Philadelphia Federal Credit Union

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Business Details



in Business


Regular Hours

24 Hour Access

General Info:
Founded in 1951, Philadelphia Federal Credit Union provides a variety of financial products to owners, employees and directors of more than 600 organizations throughout Pennsylvania, New Jersey and Delaware. Headquartered in Philadelphia, the firm offers savings, checking and VISA accounts to more than 100,000 members. It provides regular, custodial, trust and holiday club savings accounts. The firm also offers better and senior citizens checking accounts. It additionally provides money market and individual retirement accounts and certificates of deposit. The firm offers a range of loans and credit services, such as student, personal, boat, home and auto loans. Its investments and insurance services include financial and retirement planning services; and home, automobile, health, life and business insurance plans.
Extra Phones:

Phone: (215) 625-2734

Phone: (215) 934-4026

Phone: (215) 673-2880

TollFree: (877) 835-7328

  • Loans
  • Savings Accounts
fha, visa
Payment method:
Northeast Philadelphia

Philadelphia Federal Cu

Credit Reporting Agencies, Credit Unions, Mortgages

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the teller entered my social security number wrong on the acct. I contacted them by phone an hour after setting the acct up in person to request online access as I was informed to do and they said they couldn't give me any information. I had to drive back to the bank wait in line to have a ghetto woman with a bad personality tell me it's my fault and instead of the teller typing my social security number in I should ... view more

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Can't get into the account again - system does not recognize the same information I have been using throughout the day. Very rinky dink.

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Bruce M

I use PFCU and have their famous FIA CREDIT CARD that is attached to the system. In 2009 I was stuck in a “credit card cycle” caused by Citicorp when they honored an expensive “deposit” (over my limit) from Quicken loans for NO SERVICES rendered. During this time my APR was 11. 75% was changed to 28.75%. Your credit card company did not accept my good faith payments of less than the total amount due at a time when I ... view more

Like this review?Yes|Flag AbuseProvided by Citysearch

If you like to do your banking in person or by writing checks, PFCU is probably all right. If you like to do ANY of your banking online, then don't open a PFCU account. Their online system crashes constantly, and I had to have my online password reset by the bank three different times because it wouldn't work (I had copied and pasted it, too, so it's not that I was typing it wrong). They are a small, podunk operation... view more

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claimed iconBusiness Response.08/19/2011

Its unfortunate that you did not have a good experience with PFCU. Many of our members myself included use and rely mostly on online banking for monitoring their accounts on a regular basis without the problems you encountered. The problem you had was likely due to a secondary security password required when using a PC different from the one you registered your online account on; occassionaly some do forget that they set this when they initially registered online, but this is a problem that can be resolved easily. Our system maintanance is scheduled during hours that have little to no traffic and messages are always posted clearly on the website, unfortunately it appears that you may have encountered this more than once but this is not a typical experience. I hope that you will re-consider your decision to close your account, we will be happy to re establish your membership and walk you through the process so that you do not encounter the same issues again. Thank you!

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Philadelphia Federal Credit Union

12800 Townsend RdPhiladelphiaPA 19154

(215) 934-3500

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Philadelphia Federal Credit Union

12800 Townsend RdPhiladelphiaPA 19154

(215) 934-3500

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