Horrible Wedding Experience
I was told by the manager that they could replicate the picture of a wedding cake if I bought in the picture and the supplies, and I did. With tears streaming down my face on my wedding day, I didn't recognize my wedding cake because it was not what I ordered. After the initial shock and days later I contacted the bakery and spoke to the manager. The manager was unsympathetic, and after he realized that they (oteri's), did not put the items I purchased on the cake and did not follow the design of the picture, he stated that somene would call me back. After waiting several days I received no call and decided to go down to the bakery. Upon my arrival to the bakery and tears in my eyes, I spoke to a worker who offered me a fifty dollar credit to Oteri's due to their mistake. Now I ask you, would you want anything from a bakery that ruined your wedding cake?