Maytag Quaker City Service
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- Extra Phones:
Primary Phone: (215) 455-4700
Phone: (215) 455-4700
- Payment method:
- all major credit cards
- Northeast Philadelphia, Tacony - Wissinoming
Maytag Quaker City Svc Co
Maytag Quaker City Svc
Quaker City Service Center
- Major Appliance Parts, Major Appliance Refinishing & Repair, Refrigerators & Freezers-Dealers, Major Appliances, Refrigerators & Freezers-Repair & Service, Appliance Installation, Washers & Dryers-Dealers
ZERO STARS!!!! Quaker City Appliance Repair is a Maytag subcontractor for warranty & service plans. Tech came out on 5/23 told me my washer bearing had broken and cost was over the limit of my plan -not true -REPAIR PLUS 1 covers repair plus an additional year warranty. He had to get authorization and order parts before this could be fixed. Got Authorization on 5/27 then ordered parts which finally came in on 6/3.They were supposed to finally come on 6/9/16 to fix my washer. But the parts that were ordered did not include the bearing kit -7 other parts including a rotor, RPS, etc. were charged to my contract so I requested the old ones to be sure these were used on my job. Quaker City called my husband said they refused to show what parts were to be used and would not do the repair- told my husband to GO TO HELL! It seems they have something to hide or they would not be upset by showing what they are actually replacing.
I had a great experience with Quaker City. my dishwasher was leaking so I called into their office. I was able to schedule an appointment for the very next day. The technician arrived within the time frame they provided. Found out that it was leaking due to a defective seal. He had the parts on his truck and was able to fix it that same day. He answered any questions I had in a pleasant manner and the price was very reasonable. Everyone from the person who scheduled my appointment to the technician, were very kind and professional. I will definitely use them again in the future and refer them to others.
Very happy with my service from Quaker City. They fixed my dishwasher that was not draining. From the moment that I called they were extremely helpful and professional. I was told they would be there between 9 and 11 and they arrived at 10:22. The repair tech was skilled, professional, and extremely nice. I recommend this company to everyone in the area.
EXCELLENT Service all around!!! I expected to be disappointed based on several reviews; and a non-existent appointment supposedly scheduled by an inept Whirlpool representative however, from my first call to Quaker City, Dawn and Alyssa made sure my appointment went through correctly by contacting the Whirlpool representative directly to help her schedule the appointment correctly and followed up with me by calling me to confirm the appointment!! Now THAT'S good customer service!! The technician Roger Carlin was professional, polite, knowledgeable and very helpful with advice to better utilize my appliances. He patiently answered my numerous questions, ordered the necessary parts and returned when he said he would to make the repairs. Quaker City surpassed all my expectations and I'm happy I used their services, would recommend them wholeheartedly and would definitely use them again. Kudos to all!!!