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Maytag Quaker City Service

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Business Details

65

years

in Business

Hours:
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Extra Phones:

Primary Phone: (215) 455-4700

Phone: (215) 455-4700

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Brands:
Maytag
Payment method:
all major credit cards
Neighborhoods:
Northeast Philadelphia, Tacony - Wissinoming
AKA:

Quaker City Service Center

Maytag Quaker City Svc Co

Maytag Quaker City Svc

Quaker City Svc

Categories:
Small Appliance Repair, Major Appliance Refinishing & Repair, Major Appliance Parts, Major Appliances, Refrigerators & Freezers-Repair & Service, Appliances-Major-Wholesale & Manufacturers

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Reviews

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10/30/2016

Overall
Expertise
Promptness
Service

Awful!!! Close to $350 to replace ice maker in a Kitchen Aid refrigerator. Serviceman was not able to give me a price breakdown. I reasearched ice maker prices before he arrived an they listed between $45 and $60. Told him that and he adamantly disagreed. Told him that I needed to speak to a supervisor and his response was that I had to wait unt the next day. I called kitchen aid part center after he left and ordered the part for $43.55 plus shipping. I received a call the next morning from someone and he insisted there was no way the ice maker was that price and then started telling me how he has to pay employees and insurance blah blah blah. I will be using another company if I can't install it. It will still be cheaper than this company. DO NOT USE!! Oh, forgot to say that he came with the wrong ice maker because he was given the wrong model number from an incompetent employee.

09/14/2016

Overall
Expertise
Promptness
Service

They have come out multiple times claiming to have fixed my dishwasher and yet the problem persists. The repair guys have been late, rude and one smelled like alcohol. This company is SHADY, steer clear!

06/07/2016

Overall
Expertise
Promptness
Service

ZERO STARS!!!! Quaker City Appliance Repair is a Maytag subcontractor for warranty & service plans. Tech came out on 5/23 told me my washer bearing had broken and cost was over the limit of my plan -not true -REPAIR PLUS 1 covers repair plus an additional year warranty. He had to get authorization and order parts before this could be fixed. Got Authorization on 5/27 then ordered parts which finally came in on 6/3.They were supposed to finally come on 6/9/16 to fix my washer. But the parts that were ordered did not include the bearing kit -7 other parts including a rotor, RPS, etc. were charged to my contract so I requested the old ones to be sure these were used on my job. Quaker City called my husband said they refused to show what parts were to be used and would not do the repair- told my husband to GO TO HELL! It seems they have something to hide or they would not be upset by showing what they are actually replacing.

02/27/2016

Overall

I had a great experience with Quaker City. my dishwasher was leaking so I called into their office. I was able to schedule an appointment for the very next day. The technician arrived within the time frame they provided. Found out that it was leaking due to a defective seal. He had the parts on his truck and was able to fix it that same day. He answered any questions I had in a pleasant manner and the price was very reasonable. Everyone from the person who scheduled my appointment to the technician, were very kind and professional. I will definitely use them again in the future and refer them to others.

02/21/2016

Overall

Very happy with my service from Quaker City. They fixed my dishwasher that was not draining. From the moment that I called they were extremely helpful and professional. I was told they would be there between 9 and 11 and they arrived at 10:22. The repair tech was skilled, professional, and extremely nice. I recommend this company to everyone in the area.

02/04/2016

Overall

EXCELLENT Service all around!!! I expected to be disappointed based on several reviews; and a non-existent appointment supposedly scheduled by an inept Whirlpool representative however, from my first call to Quaker City, Dawn and Alyssa made sure my appointment went through correctly by contacting the Whirlpool representative directly to help her schedule the appointment correctly and followed up with me by calling me to confirm the appointment!! Now THAT'S good customer service!! The technician Roger Carlin was professional, polite, knowledgeable and very helpful with advice to better utilize my appliances. He patiently answered my numerous questions, ordered the necessary parts and returned when he said he would to make the repairs. Quaker City surpassed all my expectations and I'm happy I used their services, would recommend them wholeheartedly and would definitely use them again. Kudos to all!!!

01/20/2016

Overall

On time. Very professional. Fixed our microwave the first time. I would definitely recommend to friends and family.

12/30/2015

Overall

Today Paul came to service my KitchenAid refrigerator. He was very knowledgeable and courteous. Overall a very good experience and would recommend this company in the future.

11/22/2015

Overall

I had service on my Refrigerator 11/16/15 by Quaker City Service and it was a pleasant experience. The Technician was on time and very professional. I would highly recommend Quaker City Service

10/26/2015

Overall

had service today 10/26/15. very impressed.dont know what some of these people are talking about.they were great

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Maytag Quaker City Service

4925 Princeton AvePhiladelphiaPA 19135

(215) 332-9664

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