Maytag Quaker City Service
4925 Princeton Ave, Philadelphia, PA 19135
(215) 332-9664Add Hours
Primary Phone: (215) 455-4700
Phone: (215) 455-4700
Maytag Quaker City Svc Co
Quaker City Service Center
Maytag Quaker City Svc
Quaker City Svc
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I completely agree - BY FAR THE WORST COMPANY EVER!!! The service tech showed up at our house under the influence. Refused to service our washing machine because one of the other tech's from Quaker City Service had order the a part based on the error code we had provided the company. Thus, accusing of with self diagnosing our Maytag washer.
Where in reality, the tech was angry and intoxicated. He tripped of his won two feet when he was standing on our front door mat. Dropped his metal clip board which left a big chip in out hardware floors. Could barely make it up the stairs to the second floor while dragging his tool bag against our freshly painted walls.
On the way out he almost fell going down the front stairs. Accusing me for his lack of balance and shouting to the neighbor, "did you see that, did you see that." He then proceeded to trip over a flower pot and fall.
I then called Quaker City to speak to a supervisor or a manager, but there isn't one??? This company is a complete fraud. I am filling with the BBB.
Awful!!! Close to $350 to replace ice maker in a Kitchen Aid refrigerator. Serviceman was not able to give me a price breakdown. I reasearched ice maker prices before he arrived an they listed between $45 and $60. Told him that and he adamantly disagreed. Told him that I needed to speak to a supervisor and his response was that I had to wait unt the next day. I called kitchen aid part center after he left and ordered the part for $43.55 plus shipping. I received a call the next morning from someone and he insisted there was no way the ice maker was that price and then started telling me how he has to pay employees and insurance blah blah blah. I will be using another company if I can't install it. It will still be cheaper than this company. DO NOT USE!! Oh, forgot to say that he came with the wrong ice maker because he was given the wrong model number from an incompetent employee.
ZERO STARS!!!! Quaker City Appliance Repair is a Maytag subcontractor for warranty & service plans. Tech came out on 5/23 told me my washer bearing had broken and cost was over the limit of my plan -not true -REPAIR PLUS 1 covers repair plus an additional year warranty. He had to get authorization and order parts before this could be fixed. Got Authorization on 5/27 then ordered parts which finally came in on 6/3.They were supposed to finally come on 6/9/16 to fix my washer. But the parts that were ordered did not include the bearing kit -7 other parts including a rotor, RPS, etc. were charged to my contract so I requested the old ones to be sure these were used on my job. Quaker City called my husband said they refused to show what parts were to be used and would not do the repair- told my husband to GO TO HELL! It seems they have something to hide or they would not be upset by showing what they are actually replacing.
I had a great experience with Quaker City. my dishwasher was leaking so I called into their office. I was able to schedule an appointment for the very next day. The technician arrived within the time frame they provided. Found out that it was leaking due to a defective seal. He had the parts on his truck and was able to fix it that same day. He answered any questions I had in a pleasant manner and the price was very reasonable. Everyone from the person who scheduled my appointment to the technician, were very kind and professional. I will definitely use them again in the future and refer them to others.
Very happy with my service from Quaker City. They fixed my dishwasher that was not draining. From the moment that I called they were extremely helpful and professional. I was told they would be there between 9 and 11 and they arrived at 10:22. The repair tech was skilled, professional, and extremely nice. I recommend this company to everyone in the area.
EXCELLENT Service all around!!! I expected to be disappointed based on several reviews; and a non-existent appointment supposedly scheduled by an inept Whirlpool representative however, from my first call to Quaker City, Dawn and Alyssa made sure my appointment went through correctly by contacting the Whirlpool representative directly to help her schedule the appointment correctly and followed up with me by calling me to confirm the appointment!! Now THAT'S good customer service!! The technician Roger Carlin was professional, polite, knowledgeable and very helpful with advice to better utilize my appliances. He patiently answered my numerous questions, ordered the necessary parts and returned when he said he would to make the repairs. Quaker City surpassed all my expectations and I'm happy I used their services, would recommend them wholeheartedly and would definitely use them again. Kudos to all!!!