Luna Salon & Spa
11/29/2010Provided by Citysearch -
After living in Philly for two years, I still hadn't found a salon I thought charged reasonably and still did a good job. Luna has tiered pricing, and the lower tier fit my budget, (though I'm not 100% sure what it's based on, experience?), so I figured it was worth a shot.
I've been back at least five or six times since to see KC, and she's wonderful. She always remembers what we talked about last, even if my last appointment was months ago. She made great suggestions when I said I needed a style change. She even advised me on a more economical way to get the color I wanted, and made it a lot less intimidating. Granted, it was a simple all-over semi-permanent color, she still did a fantastic job.
Overall, I'm definitely a fan, and have recommended Luna to friends in need of a good place to go.
09/27/2010Provided by Citysearch -
Ok... I just want everyone to know I am not a picky person, I have gone to MANY salons that were 40 dollars for a hair cut and color and was perfectly fine with the service and loved my hair color and everything. This is by FAR THE WORST SALON I HAVE GONE TO. I have NOOOOO idea why this salon got so many good reviews and WHY they charge $200 to get my hair colored??? WHAT A WASTE OF MONEY THAT WAS!
I went in to see Marti and she is a very very nice and bubbly person I have nothing bad to say about her she is super nice. The people at the front desk were really short and not polite at all though. Right as I walked in and went up and told them I was there to see Marti they instantly told me to sit down without saying hello or anything. I was almost going to walk out after that but decided not to because I didn't want to judge ""a book by its cover"". When Marti came up I felt sooooo much better she was super nice and everything but she was not professional at all.
I told her I wanted to dye my hair blonde and she did so. But she only processed my hair for like 10 minutes I was SUPER surprised because thats the shortest I have ever been under the dryer for. But I was like ok well maybe it just processed faster this time not sure. Once I got all my hair dried she didn't style it at all. I went in for a cut and I told her to trim my bangs and she didn't after me telling her 3 times that I wanted them trimmed. She abruptly said ok your done and I was surprised because she basically dried my hair and that was it. My hair was still frizzy.
I was in total shock that I just paid for the services (when I should have put up a fight but I didn't) and told myself I would NEVER come back here. I have literally been like 15 salons or more in my life and this is by far the worst salon I have been to. I wouldn't pay for their services if they charged $50 because I have gotten better colored for that price NO JOKE. I got in the car and my husband instantly said ""It looks good... but wait I can still see your roots""... SHE DIDNT EVEN COLOR UP TO MY ROOTS. YOU COULD SEE OVER A CM of my natural color...
I never ever have written a review for any place at all in my life but I came and looked at these reviews and saw that they were good and that maybe it was worth 200 dollars but NOT EVEN CLOSE. DO NOT PLEASE DO NOT WASTE YOUR MONEY HERE. If you are ever in the Washington State area (which is where I am from) I will give you like 10 salons names that will do better color and the price will be a LOT cheaper.
Marti was really kind and sweet but seriously NOT WORTH $200 AT ALL.
Please excuse my punctuation and spelling I am in quite a hurry but really wanted to get this out.
03/02/2010Provided by Citysearch -
I moved out to Philly about three years ago and started going to Luna Salon after reading reviews. I went to Kelly and have been going back ever since. I love the salon, everyone is nice. Kelly is GREAT. Almost every time I go in I have asked for a new look or to try something new. Most of the time I just give her a basic idea and let her go with it, my hair has turned out great every time. Kelly is very knowledgable and really listens to what you want. I also think she really understands her clients because every time I go in and let her just do what she thinks is best it turns out great. I have never felt like she has wanted to rush me out of the chair, she takes her time. As long as I am in the area I will continue to go to Luna and see Kelly.
06/21/2009Provided by Citysearch -
I have actually been to 5 salons in the past 4yrs (job related moves). I have always read reviews online and gone off recommendations of friends/co-workers to find salons. I must say that I had a wonderful hair cut. Mae did exactly what I wanted. I do not have difficult hair, it is straight, long and at the time full of split ends. Mae listened to what I wanted (i.e. I don't style my hair because it's straight and drys nicely.) So she cut it in a way that makes it look great! Thanks! I would recommend this salon.
04/17/2009Provided by Citysearch -
I had a cut in January and I am still suffering. I had been to Luna once before and had a cut by May. May did a nice job. This time I went to another girl with crazy blonde hair, short in some places and long in others. She cut the top of my hair so short (4 inches in length in some places - my hair is past my shoulders). There doesn't seem to be any pattern to the haphazard way she cut the top of my hair. I will be waiting years for it to grow out properly. She was a very sweet girl but obviously inexperienced. Also, from the moment I arrived it was as if I was stuck in an infomercial for Bumble & Bumble. I have never experienced a place that pushed products so much. It was really a turn off. If I like the way a product smells or feels I will ask what it is. Starting with the shampoo girl, she described every detail of every product and why it was soooo terrific. Complete overkill! I will not be returning to Luna. Also, it was very slow on a Friday afternoon. I can't imagine why.