Posted: 1/26/2012Provided by Citysearch -
Ohh KnocK, where to even begin....It's restaurant week= a given 'hit or miss' experience! Tonight does NOT even come close to what is acceptable in my opinion.
Lured by the tempting menu, my friend and I decided to stop in, to sample the fare. Our eagerness for great food and light-hearted conversation were quickly turned into a surreal and upsetting evening.
Our bus boy poured our water and informed us that 'Philip' will be by to take our order. Philip was very icy as he skipped the formalities and sauntered over to take our order. We started with the Heirloom tomato salad, he plopped two pieces of hard sourdough rolls on our bread plates with some sort of whipped butter (I couldn't be sure, as he turned on his heel and disappeared before we could ask what it was) After a few minutes, he reappeared with our starter course, at first glance I could tell the tomatoes were not fresh, against my better judgment, I took a little taste, Blech!! As Philip coolly floated by our table, we debated whether to send the food back, we didn't want to be 'THOSE PEOPLE' but this is simply unacceptable! He didn't seem to care that neither of us touched our plate and stopped eating all together. We finally decided to flag him down and informed him that the tomatoes were a little suspect requested some new slices. He quickly swept up the plates and asked us if we wanted to get something else because 'We obviously find something wrong with the tomatoes' Wait for it....EYE ROLL?! Really?! Not only did he express his disdain, that we pointed out that the food was subpar and inedible, but apparently we were really getting on his nerves now too!! GULP, we were the first reservation of the night, and he's already in a huffy mood, what will the night bring?! Back to the kitchen he went, and out came some wedge salads, drenched in blue cheese dressing, which actually wasn't half bad, however the host soon brushed past our table and cooed to Philip 'let's scale back on those portions'. I was shocked at how rude and unprofessional the staff seemed to be, the reviews rave about how friendly the staff were!
Onto the battered asparagus fries, crispy on the outside and soggy on the inside, however the flavor was nice and the aioli sauce was a nice compliment. My friend's fried mozzarella was very bland, but the pesto and marinara sauce was tasty. The crab cake entree was rather luke warm and salty, it was a bit soggy and could have been cooked a little longer, but the portion size was nice. The dessert was nothing to write home about, pretty to look at, but just meh and was sitting in the fridge a tad too long.
My empty glass of Pinot sadly sat on the table all night.
As the night wore on, a nice mix of people came in, Philip seemed to be a little less bent on being rude to us, but still very reluctant to come to our table.
I can normally balance out the rating with the food to service ratio, however, tonight was unbelievably disappointing in every way! I have generally revisit many of the eateries I?ve sampled during RW, but I would not bring myself to come back for FREE drinks, obviously Knock doesn't care, as they took my $35 and sent me on my way, lesson learned. But I wanted everyone to know that they were beyond rude and the food was completely unappealing.
RW is suppose to 'highlight' a restaurant's potential, but dear KNOCK, please consider taking your name off the participating restaurant list, if you feel that being part of RW is a hassle and not profitable enough that tonight was the kind of food and service that was presented, it's a disservice to the industry!
I have to SERIOUSLY disagree with the glowing reviews here, is it possible that we were at the wrong restaurant?!. Maybe if I stick to the liquid diet + karaoke, I wouldn't have been so twisted.