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Joy Tsin Lau

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Business Details

We pick ingredients carefully and use only the freshest and natural ones
Hours:

Regular Hours

Sun 12am-1am, Sun 10:30am-12am, Mon-Thu 11am-12am, Sat 11am-12am, Fri 11am-1am

General Info:
Located in the beautiful city of Philadelphia , our restaurant has been dedicated to offering the most memorable dining experience for you. We pick ingredients carefully and use only the freshest and natural ones to prepare every dish, and have been trying to cook them in a healthier way to provide the most nutritious food. Much attention has been attached to ensure you a cozy and inviting ambiance where you could enjoy not only the great meal but also the authentic atmosphere. The owner and all staff in Joy Tsin Lau Chinese Restaurant will greet you with the warmest welcome, whether you are a habitual patron or come for the first time. We have made painstaking efforts to create the tidiest and cleanest dining place, and guarantee you with friendly and timely service. All of your demands and feelings will be cared in our restaurant. If you have any comment or suggestion, or want to get more specific information about us, feel free to contact us at 215-592-7227, or browse our website, we will be delight to hear from you any time!
Extra Phones:

Phone: (215) 592-7226

Primary Phone: (215) 592-7228

Fax: (215) 592-4183

Payment method:
visa, debit, amex, discover, master card, cash
Neighborhoods:
Chinatown, Center City, Center City East
AKA:

Joy Tsin Lau Chinese Restaurant

Joy Tsin Lau Chinese Rstrnt

Categories:
Chinese Restaurants, Asian Restaurants, Banquet Halls & Reception Facilities, Caterers, Restaurants

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Joy Tsin Lau

Reviews

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07/05/2012
This is my favorite spot in Chinatown

This is my favorite spot in Chinatown for Dim Sum. Very kid friendly. Just park in garage next door & validate your ticket at the register.

Like this review?Yes|Flag AbuseProvided by Citysearch
07/19/2008
Subpar food, gaudy decor, language barrier

I live in Chinatown so I'm pretty used to the language and culture barrier. It's usually not a problem, but the people here have the worst ethics and professionalism of any place in Chinatown. I went to Dim Sum with a group of six people. It was very crowded so seating was limited. One person with us was a larger man, and as we sat down they insisted that he sit on the inside since he may block the aisle from carts g... view more

Like this review?Yes|Flag AbuseProvided by Citysearch
01/30/2007
Terrible Service!!

I usually go to Joy Tsin Lau for dim sum so I've never experienced the customer service but my husband and I decided to go on a Wed. night just for a quick dinner. When we arrived the place was empty except for a very large party. For starters, our server had to scream to talk to us, then it proceeded to take an hour and a half for our food to arrive. About 1/2 hour into our wait the large group started to speak o... view more

Like this review?Yes|Flag AbuseProvided by Citysearch
08/20/2006
Worst Customer Service

Been going here for years with my family and each visit the customer service just gets worse! The front desk girl has the worst attitude in Philadelphia. Food used to be much better but its still quite good and consistent. Next time I'll try another restaurant in China town. Definately not the place to go if you want a pleasant dining experience.

Like this review?Yes|Flag AbuseProvided by Citysearch
06/16/2006
Great Dim Sum with Friendly Service

A lot of things must have changed at Joy Tsin Lau since the previous reviews were written. We randomly wandered into the the restaurant on a busy Saturday and were seated promptly and recieved wonderful service! The Dim Sum came around very quickly and the servers were patient with their explainations. The meal was also extremely reasonable (about $20.00 for two), we had a really wonderful experience! There is also ... view more

Like this review?Yes|Flag AbuseProvided by Citysearch
06/03/2005
try dim sum, skip dinner...

This place has been in Philadelphia for some time. Even with their horrific services, they still manage to serve a somewhat decent dim sum (i said somewhat). However, they need to work on their dinner dishes. It wasn't too enjoyable.

Like this review?Yes|Flag AbuseProvided by Citysearch
03/09/2005
Ignorant Waiters

The manager needs to hire a younger, and more efficient staff because these old men and ladies are getting too grumpy when they're suppose to serve you in a respectable and cordial manner. I had came with a group of friends which would have been doing a good business favor towards them but they did not come to take our orders when we were ready. The waiter told me to wait...wait for over 15 minutes probably. What's w... view more

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01/21/2004
good food, worst service ever

I have been to this restaurant at least 10 times over the past few years. Each year the service has gotten worse while the quality of the food has slowly gone down. The food is still very good but was much better 4 years ago. The service now is horrible. The waiters and waitresses have an attitude the moment you step into the place. It is as if they are doing you a favor by serving you. If special requests will... view more

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12/25/2003
Don't go!

The service was the worst I ever experienced. Almost everything went wrong, for instance: though we had a reservation they sat us 30 minutes late; the waiter forgot to give our orders to the kitchen (!!); when we complained about the lack of food, they brushed us off, claiming not to speak english; and, then, after all that, they told us that they didn't have one of the dishes we ordered. It was terrible and I wil... view more

Like this review?Yes|Flag AbuseProvided by Citysearch
05/03/2003
Run, don't walk

Despite a handful of customers, the service was the most abysmal I've seen for Chinese restaurant . acted as if they couldn't care less about a customer.- brought the entree while just starting to eat the soup and brought the appetizer after the entree came. This all took place within minutes of each other. The lemon chicken was returned to the kitchen because it was so dry and overcooked it looked as if it was cooke... view more

Like this review?Yes|Flag AbuseProvided by Citysearch
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Joy Tsin Lau

1026 Race StPhiladelphiaPA 19107

(215) 592-7227

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Joy Tsin Lau

1026 Race StPhiladelphiaPA 19107

(215) 592-7227

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