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I have been a client of Jimmy and Co. for the past few years and have always had good experiences. It was always unpretentious and always thought they had a friendly/ professional staff. Sadly, as of recently, I have made the decision to look somewhere else. I lost about 5 inches of my hair due to an incorrect chemical mixing and poor time keeping. I had a full head of highlights under a hot dryer for about an hour. An hour with heat and highlights is a disaster waiting to happen. It literally burned my hair off. Imagine sitting in a crowded salon and watching your hair fall to the floor. Seven hours later (yes, 7!) and slightly burned ears from bleach, I was given not one apology (from neither the stylist or the owner) and had to pay full price. I was informed to not wash it for 3-4 days. Days after, hair is breaking off and the texture is fried.
Think twice about making an appointment particularly for a color or other chemical service at Jimmy's!