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Ferguson Enterprises

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Business Details

Hours:

Regular Hours

SunClosed

Extra Phones:

Phone: (215) 790-8507

Phone: (215) 790-1208

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Payment method:
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Neighborhoods:
South Philadelphia, Graduate Hospital
AKA:

Ferguson Enterprises Inc

Categories:
Plumbing Fixtures, Parts & Supplies, Heating Equipment & Systems-Wholesale, Water Heaters, Bath Equipment & Supplies, Hardware Stores, Building Materials, Bathroom Fixtures, Cabinets & Accessories, Tools, Heating Equipment & Systems, Plumbing Fixtures Parts & Supplies-Wholesale & Manufacturers, Air Conditioning Contractors & Systems, Heating Contractors & Specialties

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02/16/2009

Overall
Do not let them touch your car!

DO NOT TAKE YOUR CAR TO THESE PEOPLE! I should have checked the BBB about them first, because they have an "F" rating. I took my car to them for a clutch repair. They lied to me about what kind of parts they were going to use (factory recommended vs some other brand). They called me after a few days to tell me the car was ready. I had already paid them $1100 for the repair. I went to pick it up and it was as broken as it had been when I dropped it off. I left it there again, and believe it or not, this happened TWO MORE TIMES. They called me, telling me it was fixed, and when I got there the car wouldn't even go into reverse. I mean, don't they test drive after repairs??? So after a few WEEKS of this, they finally said it was ready and the clutch was indeed functional. However, they had ripped off the boot around the clutch inside the car and left it loose so that it was not sealed and let in a lot of road noise. I brought this to their attention, and they went out to the car and tried to rig it - which didn't work. They told me to call the next week and make an appointment to have it fixed. When I took it back it ended up being there for a whole week more, as they tried to find a part that was "hard to find". In the end, they rigged it again by bolting it down. I could have complained more because they hadn't properly fixed what they had broken, but to tell you the truth the noise was minimized and I just wanted my car back, Luckily, my boyfriend had a car I could use through all this. If I had needed to get a rental or take public transportation, I would have been really inconvenienced for almost a month! On my many visits to their shop, I ran into other unsatisfied customers. These guys are not qualified to work on your car. STAY AWAY!!

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Ferguson Enterprises

1821 Washington AvePhiladelphiaPA 19146

(215) 790-8504

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Ferguson Enterprises

1821 Washington AvePhiladelphiaPA 19146

(215) 790-8504

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