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American Male

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Business Details

19

years

in Business

Hours:

Regular Hours

MonClosed
SunClosed

Extra Phones:

Phone: (267) 279-9097

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Payment method:
master card, visa, cash, check, debit
Neighborhoods:
Center City, Center City West
AKA:

American Male Salon (Reported Closed)

American Male Salon

Categories:
Nail Salons, Barbers, Beauty Salons, Hair Stylists, Day Spas, Tanning Salons, Massage Therapists

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Reviews

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EntertainmentExec

03/01/2008

Provided by Citysearch - 
Overall
I'm taking my business elsewhere...

Their comprehensive grooming package is enticing, which includes a mini-facial, paraffin hand wax, scalp massage, cut and style. And while the stylist was very courteous, attentive and skillful, frills fail to compensate for the core foundation of any business, customer service. In my opinion, the management falls pathetically short of accommodating the customer. I found the representatives at the front desk to be arrogant, callous, impatient and aloof. They seem to have no interest in retaining business, perhaps because they are content with the size of their existing clientele. It's a small facility and, consequently, it appears as if they have to book clients back to back without any breathing room. On one occasion, I arrived approximately 10 minutes late after battling traffic for over 45 minutes from the suburbs. Upon parking my car, they called to inform me that they would not be able to offer me the main service which motivated me to take the trip in the first place.

There are other games in town and salons have to cater to the client as long as the expectations are reasonable. I'd recommend checking out Style of Man. It's a very similar salon with two Philadelphia locations (one right across the street inside the Liberty Place) and far superior attention to customer satisfaction from my experience.

gosox156

05/04/2006

Provided by Citysearch - 
Overall
Great Concept, poorly executed.

Great, conventient location. Free beer and TV while waiting.
The pricetag for a basic haircut is less than many places in the neighborhood, however; I overheard that stylists are provided company training but are hired right out of beauty school. Although the staff was pleasant, the lack of experience with the stylist i saw showed. I would rather pay $50 in Rittenhouse with someone who has been working for many years. Was expecting better after being referred by a friend.

gclooney

03/20/2006

Provided by Citysearch - 
Overall
Nothing Like It

I couldn't get over it - the best experience I've had in a long time. This is no ordinary haircut - I can only recommend this to everyone - I bought gift certificates for all my friends because they must try it for them selves. I got 3 words for everyone - Paraffin Hand dip!

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American Male

37 S 16th St Frnt FPhiladelphiaPA 19102

(215) 496-0229

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American Male

37 S 16th St Frnt FPhiladelphiaPA 19102

(215) 496-0229

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