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All City Taxi Inc

Business Details

BBB Rating:
A+
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Hours:
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Extra Phones:

Phone: (215) 551-3377

Fax: (215) 551-3377

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Payment method:
amex, discover, master card, visa
Neighborhoods:
Bella Vista - Southwark, South Philadelphia
Category:
Taxis

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Reviews

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10/07/2015

Overall

My friend, who uses a wheelchair, and I used this cab company. The man swore at us, took my 10 dollars for the

7.75 fare and refused to talk with us when confronted. Called the main number to complain. The woman was nice but wanted me to call another number. I didn't have a pen but told her I would post a review. Terrible man. His cab was P0780. Avoid him.

03/08/2015

Overall

Can't say enough terrible things about this cab company. I called the night before to make a reservation for a cab. It never showed. When I called them, they told me that they don't take reservations. WTH? Why take my reservation then? They also then attempted to extort me, saying they could pick me up if I paid them extra. I was desperate that I said I would. However, they didn't show up even then, and I had to get another cab. Almost missed my train.

02/19/2014

Overall
I have never written a review ...

Just like the reviewer below me, I too just joined for the purposes of writing this review. I have never written a review for any kind of product or service before, but this was just unacceptable and unprofessional. I reserved a cab through their website two days before I needed the service. As my pick up time came and went, with no taxi in sight, they called me 15-20 minutes AFTER they were supposed to be there - only to tell me they had "NO available taxis in the area" to take me! After informing me of this incredible inconvenience, they abruptly hung up on me, without giving me a chance to ask why or who else I could call, or most importantly, how this could happen after I reserved a cab online TWO DAYS prior?! Their service is deplorable and I would never recommend them to anyone. If I could give them no stars, I would.

07/11/2013

Overall

I joined today just to write this review. I have been using All city Taxi for years now. I work at Sugarhouse casino and use All city 1-2 times per week. I also use it to visit a family member in a rehab hospice downtown. Well this morning I called at about 5:50 for a taxi at 6:30. When 6:35 came and no taxi I called and when I asked the a-hole dispatcher where my taxi was, he said the computer was down and he'd call me back. Well 5 minutes later he called me and said there were no taxis available. I said "I wish you had told me that when I called earlier". This nut went off on me saying "every time your taxi is late you call here screaming." I was speechless. I have never screamed at them at all. I've been a loyal customer for years. Needless to say, I took the bus to Sugarhouse Casino. When I got there, there were 4!! All city taxis just sitting there outside the casino waiting for a fare. (Sugarhouse is only 8-10 minutes away from me, so how could there be no taxis available to come pick me up??) I think I know what happened.... When i called at 5:50 to order my taxi, dummy dispatcher did not put it in the system. Anyway, there are plenty of other taxi services avaialble in Philly. I WILL NEVER USE ALL CITY AGAIN. THEY TREAT LOYAL CUSTOMERS LIKE CRAP. Their number has been deleted from my phone.

12/01/2011

Overall
minimum of twice a week i take...

minimum of twice a week i take a cab home because it's too late to walk four miles home. this costs me $10.50 or so, always. or so i thought until I was driven 2 miles southwest in the wrong direction, to take the expressway where we then had to pass my exit because no one in the company had thought to radio the drivers about the construction going on, then had to turn around and start from eleven blocks away from where we began. it came to 22 and though i REALLY didn't want to tip i gave him 3. usually I tip $5 for the $10 trip but this was ridiculous.

11/21/2011

Overall
WORST SERVICE IN THE WORLD EVE...

WORST SERVICE IN THE WORLD EVER!!!!!!!!! one star is far to many this company BERNIE HAD A HORRIBLE ATTITUDE !! he hung up on me twice yelled and threatened me , then he claimed he was the manager, so rude and bitter and disrespectful , do yourself a favor and do use this company... ALL THE NEGATIVE REVIEWS ON HERE MEAN SOMETHING

11/04/2011

Overall
DON'T USE THIS TAXI COMPANY!! ...

DON'T USE THIS TAXI COMPANY!! I left my phone on the taxi and called them a few hours later to look for it. They absolutely refused! Said that they drivers were on contract basis, said that they had no power to tell drivers what to do, tried to push off all responsibility! I called them a couple of days and they kept refusing, they were extremely rude, wouldn't pick up my phone, so I actually WENT to their office in South 12th Street to sort it out. They absolutely REFUSED to cooperate and threatened to call the police!!! The fat woman who was the manager was extremely rude!!! DON'T USE THIS TAXI COMPANY because if you lose something on their taxis you'll never get it back!! I told them I would write this review and they just said "Whatever". Stay away from them!!

08/01/2010

Overall
disappointed

Last night I took a cab from 24th and Moore to 8th and spruce and the cab driver was mad because I paid with my card and not in cash he then got mad because I didn't put a tip on my card I was going to give it to him in cash but after the way he act I didn't give it to him at all some of the drivers need more customer service training.

04/19/2010

Provided by Citysearch - 
Overall
Very unsafe

Please, please do not call this cab company, there drivers are rude and are a bunch of scam artists. Every time i get in an all city cab the drivers seem to know little or no english. And everytime i drive my car into the city it seems like an all city cab is always cutting me off. The drivers are the worst scumbags in the world

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All City Taxi Inc

2024 S 12th StPhiladelphiaPA 19148

(215) 467-6666

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All City Taxi Inc

2024 S 12th StPhiladelphiaPA 19148

(215) 467-6666

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