I don't normally write reviews but when I saw what was posted about this place I had to give my two cents. I do not know what this other reviewer is talking about because that was not the story when I went here several days ago. The store is a one room place that sells theatre equipment stuff and theatre make-up which is what I was there for. I had no idea what would be good and the staff was knowledgeable and pointed me towards what he thought would be the best one. The product was brand new. There were two people working there and someone was by the phone so maybe this other woman was just dialing the wrong place?