I had Pop-A-Lid come out last minute because I had a lot of water standing in my yard. I had no idea where the septic was and they told me not to worry that they would be out and take care of everything. Digging was an additional charge but not like taking an arm or leg, plus it was like 2 feet below ground. When the located it they asked if I wanted to see. Scared I said yes, I should have just said no... But this being my first time they kept me informed and let me know what I could do to make sure this doesn’t happen again. I couldn’t be happier with my experience with them. Everyone was super friendly, the lady in the office to the gentlemen who came out. I will definitely be giving them a call again in a few years. They told me one thing that is very true “Not a lot of people pay attention to their septic, but it is one of the most important and EXPENSIVE appliance to replace!” Thank you once again Pop-A-Lid for being great and for saving me!