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TollFree: (877) 770-7637

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PODS Moving & Storage

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docs1957

08/13/2012

Provided by Superpages
Overall

I'm a USAF VET and they refused to honor my military discount, Then they refused to drop the load close to my house, I was so mad that the driver called me a infadel, and then took my pod back to the warehouse and made me have to come unload it in their parking lot in a u haul. They all came out laughed and watched this Service connected disable VET and his family, unload and repack. I told them to leave me alone and go away or they would be trouble, and they called the cops to come an watch me . They even charged me for the delivery and I had to go to small claims court to get my money back. I called and complained to Corporate and Corporate told me that they are a franchise pods dealer and there was nothing they could do. Then Corporate hung up and left me stranded. I was so mad, I filed a complaint with the VA about how they treated me. Well, if you don't believe me, look on ripoff reports, you will see i'm not the only one. There are worse them mine

light32

09/15/2009

Overall
PODS SUCKS

I ordered two containers. I am now on my second container; it has been raining here in Tx for the pass few days, and the second container they sent me leaks. I called them all day yesterday to try to get someone out here to fix the container, and all I got was we are calling and emailing the managers. Some of the reps gave me attitudes that was out of this world. My husband and I had to put plastic on top of the container. I called PODS from 7:00am-6:00pm centeral time trying to get someone out here to fix it. Our master bedroom furniture is in that container, and I am just praying to God that our expensive furniture is not damage. I can not understand even after they gave me the # to one of the managers why his phone kept ringing and his voice mail box was full. I did not get a call back! NOTHING! At the end of the day I was given emails for the two managers, and I have emailed them there has yet to be no response. One of the reps suggest that I take my furniture out of that pod and move it to another pod, I told her that she can come move it out and move it to another pod like moving is easy! They advertise the convenance, and how easy and not stress they service is. I highly disagree. This has be stessful and not so easy! I will not use this company again! NOR WILL I REFER THEIR SERVICE. I WILL BE FILING A BBB COMPLAINT ON THIS COMPANY! THEY ALREADY HAVE 2 COMPLAINTS ON THEM!

joshua1016

04/03/2009

Overall
Best in the area

Best storage and moving company in the area. Wouldn't go with anybody else.

Details

Phone: (888) 394-8530

Address: 13501 Immanuel Rd, Pflugerville, TX 78660

Website: http://www.pods.com

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