I still can't figure out why people like this place. They sell great brands, but there pricing is outrageous and the demeanor is disgusting. My latest example of their service: I have a Toro snow blower that is 5 years old. At the end of this winter (first week in March) I took it to Smiths to get it a good once over. The owners son (he has 2 that work there) told me that they wouldn't service the snow blower now because they were busy with lawnmowers. I told him since I wouldn't need the snow blower anytime soon that he could take the snow blower and work on it at their leisure. He then told me that he didn't want it taking up room in their shop and that he wouldn't work on it, he then laughed at me and told me to bring it back in October.
I don't know how a small town lawn mower and service shop make it treating people that way.