Several people were waiting for cars which usually means a long wait. But the three people working were both efficient and kind. However, I have two critiques which is why I'm only giving them three stars. First, the keys to the car were strange and the gentleman who handled my transaction did not explain them to me. Since I could not figure them out, I had to walk back into the terminal from the garage, lugging all my stuff. This was doubly difficult because I was traveling with my baby. Word of advice: if a customer is traveling with children, carry their luggage to the car for them. Both issues would have been avoided if someone had done this.
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Enterprise is always my 1st choice for car rentals. Their deduct is lower than any of the other companies and they've always gone above and beyond to deliver great customer service. the staff if very friendly and courteous. I've rented from the Navy Blvd office for years and i've had nothing but positive experiences.
Enterprize on Hwy 29 is the way to go when you need a great price on a rental car. Each staff member was courteous and helped us with every need we had to make our experience as painless as possible. Thanks