Now,,,I have no idea what happened to these other people,,but my family has been dealing with the Ivey family for a good 50 years. My father,Earl Daw,who recently passed away,WORKED for Mr .Ivey,,the original owner.This was when the business was downtown Pensacola.When they moved to 9 Miles Rd.,,daddy kept bringing his cars to Mr.Ivey.Now,,his grandson,Doug runs things. He did add a few things,,and hired a few new guys.Maybe that's where the problem is.They should speak to Doug about their concerns.As I said,my whole family has been dealing with them for over 50 years,,that goes from calling him because I can't start my car. Wayne would send someone out,,,and tow it in,,unless he could find the small enough problem and fix it 1,2,3. Yes,,sometimes he does take days to get your car done,,but that just shows how much people trust them with their cars,,,they have a TON of cars there at any given time.And,,yes there are issues with leaving the cars out in the open all night.I personally have never had anything happen to any of our cars,or trucks.The bill,,,I suppose you may find a place cheaper,,but that's business. Every place has different prices.I just know,,,Doug,his father,,and his father have been very good to my whole big family. I,too have owed him money,,and have worked with him to pay it off. Trust between the families. When we have bought cars or trucks in our family,,we always take it to Iveys for a once over. And,,as Lauren K. said,,I would NEVER take my car to ANYONE else EVER. As for that guy with the language,,,I would have called in Doug,,confronted the man,,and I'm sure he would have been fired on the spot. Doug will NOT condon anything like that,let alone have it happen to a costumer. So,,,,thats my two cents. You can use your own judgement,,but as for me,,and my ever growing family,,,we will stick with Iveys. They haven't been in business for over 50 years for nothing. Give them a try,,tell them Earls daughter sent you.
Ivey's has been taking care of me and my family for years. I've personally been taking my vehicles (all used vehicles in need of extra TLC) to Ivey's, and they have kept me and my little babies mobile in Pensacola since 2004. They've even worked with me during hard financial times, and still let me have use of my vehicle for work. We've built a great relationship. Mr. Ivey has since retired, but his son Doug keeps the tradition going. I live downtown Pensacola, but I still make the trek to 9 Mile Road. I wouldn't take my vehicle anywhere else. I recently bought a car at a used car dealership that recommended Bobe's on Gulf Beach Highway to get it checked out. I wanted to take it to Ivey's, but it was a long drive, so I went with Bobe's. My car had a small oil leak, completely visible by me, and the man at Bobe's said he didn't see anything wrong with it, that it was just fine. Two weeks later I noticed some problems, smoking, etc. I took it to Ivey's just barely making it in time before serious problems with the radiator/engine would have occurred. It was COVERED in caked on oil. They fixed the problem and cleaned the engine. I won't take it anywhere else again. Those guys are like family. And they really care about what's going on with my car and my life, and do whatever it is I need to keep a single mom like me on the road. They are busy ALL YEAR LONG. And there is a reason for it. They do good quality work and don't try to rip people off. I do have to leave my car in the morning for them to look at it that day, and they always call the same afternoon to tell me what they've found. It is a thriving business, and has been open in Pensacola, thriving, for 44 years for a reason.
I won't take my vehicles anywhere else! I have been taking my vehicles there for years, and I have never had them do any service on anything without calling with an estimate first. My mother was taking her car to a local competitor, and they were telling her she needed all sorts of things done on her car. She would call me worried about these things, and was upset all the time. I had her start taking it to Ivey's and they take good care of her without telling her she needs things she doesn't need. I have sent both my children there, and they have never had problems either. I am not sure why someone said they are expensive, either. You can shop comparisons before you ever have anything done, and it will be the same or more expensive everywhere else. I am a woman who has been taken advantage of by other service centers, but have never been taken advantage of by Ivey's!