When I first noticed the possibilities of termites, I called my exterminator for advise. He suggested that I call Superior and that if I mentioned his name I would get a "special deal". Well I called, a salesman from Superior came out and quoted me $990 for treatment. He also told a story of a recent client they had worked with and he let it slip that she paid $990. I said "Fine" and we sceduled a treatment. Then it got strange, and very expemsive.
I then get a ca...view morell back from Superior to inform me that there had been a "price increase in product" and after talking to the owner, the $990 had turned into $1380! I asked why there would be a 40% increase in product that he would not be aware of until after talking to his owner. Then the conversation then turned to commisions that had to be paid to my exterminator and the salesman of 10% each! Well, a little math indicates to me that my new price of $1380 must mean that the owner must feel that it is my responibility to pay Superiors commisions! I dont think so.
I then called Don at Extreme and all I can say is that he proved to be a man of integrity and character. He showed integrity where others failed. He came and gave me a price of $880 to do the same job. His team came to my house a few days later and again showed class and professionalism that others failed to show. They did a great job and saved me $500!
After Don was completed I told him my story about Superior. He just smiled and shook his head. Don took the high road and I was very thankful for the way he treated me and my family and was fair and straight-forward honest. When given the chance to take adbantage financially of me, he chose the road of integrity. What more can you ask from a service companys owner. A lot more that I would have gotten. Thats for sure.
Thank you Don. If anyone I know wants a reccomendation for termite treatment, I will glady share my story.view less