I travel quite a bit and have tried 9 kennels around Escambia and Santa Rosa Counties. I live in Pensacola but am willing to drive a distance if it means my dogs are cared for properly. I have also had friends come by my home to feed them and let them out several times a day. If my pets are stressed it makes me stressed. Both dogs are extremely laid back and easy to care for. By FAR the Blue Poodle has been the easist to deal with. To give you an idea of past experience with other kennels have kept them in small cages, butchered their nails to the point their paws bled for two days. My dogs WILL NOT use the bathroom inside one kennel kept them locked up for at least 14 hours (that I can prove). I was LIVID. One kennel was so loud with barking that I couldn't hear myself talking to the clerk. When I rode by late at night before I had left town the barking was still active. Each time I have picked up my dogs from other kennels (with the exception of one in Milton) they have been sooo ready to get home that when they did they found their bed and didn't move for some time. After being left at Blue Poodle for over a week I was amazed that not only were my dogs healthy, happy and clean but they were in no hurry to get in my vehicle. When we arrived home they acted very relaxed and as if they had been at home the entire time. I will say that the dogs were not ready as early as I would have liked and that did cause a litte scheduling issue BUT, I did pick them up on a saturday - the busiest day of the week so I was understanding. The staff was extremely polite and professional. All charges were the same as I had expected and exactly what had been discussed prior to boarding. One of the best and most convenient perks of Blue Poodle is they are excellent about not charging for extra nights boarding if you pick up pet after 12 noon. If I can't take my dogs with me then they stay at blue poodle. I may be a little crazy about my pets but they have been very good to me and they deserve to be treated well. My dogs are not used to pens, fences or leashes. I like the fact that if your pet is well trained and plays well with others they are allowed to socialize and roam the play areas with other dogs.
6801 Spanish TrlPensacola, FL 32504
From Business: visit our website for Pet Health. See what plants are poisonous to your pet. We are very active in the community. We work with rescue groups providing services and …
I have adopted from here and I must say it was a wonderful experience. I was treated with respect, shown all of the lovely animals, and my adoption process was pretty standard and easy. I have adopted from a few rescues and have never had an issue with any of them. Adoption fee was standard, same as all of the others, and process was standard as well. I actually preferred the way they were so detailed with their process as it made me confident that they were sending the animals to good homes. I received vet records and my baby was up to date on all of her vaccines. I took her to the vet she was seeing and everyone was nice there as well. Walking in, I could tell everyone was passionate about helping the cats and dogs here. It was clean, everyone was very attentive of all of the pets there. I highly recommend adopting from the Hotel for Dogs and Cats. They really seem to have the pets best interest at heart. Adopting from here and seeing the passion of these people really made me want to volunteer at a rescue. Thank you to the Hotel for bringing Gumbo into my life, and for all the hard work you do.
It has come to my attention that Lucky Dog has received several negative reviews within the past few weeks. I would like to ask you to please take the time to read my response to these reviews. Until just recently, Lucky Dog has had no negative reviews which lead this investigation to believe that these are either being left by one person, or worse, potentially by a competitor. The reviews are currently being investigated so that we may get to the bottom of these reviews. I would personally like to invite anyone who has had a negative experience with Lucky Dog to please contact me in person to discuss it further. I make it a point to ask each client how their experience was with us and I have never had anyone say anything less than great! I am not saying that we are perfect, but we do try to please all of our customers! I am sorry that this has come to this point. I would like to invite anyone looking for superior pet care to come in anytime to visit our shop and meet the staff. We provide a clean, safe and loving environment at all times.