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Kamper City

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Business Details

33

years

in Business

YP Qualified

Let Us Helup You be a Happy Camper!
Hours:

Regular Hours

General Info:
iPlease Visit Our Web Site For More Information! Please come in and make yourself comfortable. We have many things to show you in the RV World, but before your adventure begins, let me tell youa little about ourselves. Kamper City has been in business for over 26 years. We are one of the leading RV dealers in the United States. Because of this we consider ourselves "RV Experts" Have you ever been to a RV Dealership ready to buy and found out that they don't have a service department? Not us! With our eight doors of service bays we are able to offer quick and correct service the first time around! The areas most qualified technicians do our service work, and we will even come to the customer (within 100 mile radius). No job is too big or small.
Extra Phones:

Phone: (330) 656-3571

Phone: (330) 650-4161

Phone: (330) 650-1651

Business Landline: (330) 656-2192

Services/Products:
  • Campers
  • Golf Carts
Brands:
  • Flagstaff, Puma, SPORTSMAN
  • FLAGGSTAFF
  • LAYTON
  • VALLEY
  • DRAWTITE
  • , Sportsmen
Categories:
Truck Equipment & Parts, Propane & Natural Gas, Motor Homes, Recreational Vehicles & Campers, Recreational Vehicles & Campers-Rent & Lease, Recreational Vehicles & Campers-Repair & Service, Recreational Vehicles & Campers-Wholesale & Manufacturers, Four Wheel Drive Vehicles-Supplies & Parts

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Reviews

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07/27/2012
This place has a GM that lies ...

This place has a GM that lies and a service department that is incompetent. The service department created a very unsafe propane condition when working on my camper, didn't fix two of the issues they were supposed to, and did not provide any documentation for any work performed. Do not purchase from them, and please for your safety, don't let the service department perform any work on your camper...

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claimed iconBusiness Response.02/23/2013

Mr and Mr White are not protraying correctly the events that occured after they purchased their fifth whell from us. it is by their own doing that they write this review. while repairing some issues with their new camper (which is custominary) due to thier need of retrieving their fifth wheel while we had the under belly removed and the lp lines exposed, they picked it up against our judgement. It was their decision , they had made plans that where paid for and they were to meet up with other folks camping and instead of cancelling their trip they choose to go forward, so needless to say the camper wasnt in the best condition . we offered several times for them to bring it back for the completion and instead they went to another dealership that was closer to them. we went to the BBB for them as well as the aAttorney General and both cases where dismissed. It is unfortunate they need to spend so much time writing these reviews, We wish them and their family the best and we would be more then happy to open up our service department to them for any repairs they need.

This listing has been claimed by a business representative.
07/23/2012
AVOID these thieves; they will...

AVOID these thieves; they will sell you junk then not honor their agreements nor even their expensive extended warranties. You will NEVER be able to talk them into repairing anything no matter how much you spend.

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claimed iconBusiness Response.02/23/2013

Kamper City has always stood behinf our products and services. Check out our BBB rating It shows that we go above and beyond to get our product out and our customer happy

This listing has been claimed by a business representative.
07/22/2012
Do you work hard for your mone...

Do you work hard for your money? When you spend thousands of dollars on a new product do you expect high quality performance? When you take a product in for warranty service do you expect it to be fixed and not to have additional more serious problems when you pick it up? Do you expect a product's specifications to be what they are described by the business in their advertisement to be? If you answered YES to any... view more

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claimed iconBusiness Response.02/23/2013

It is unfortunate that the Whites are unhappy with the service and product they received from us. We tried to fix their problem but during the repairs they decided to take their Fifth Wheel out of service department and would not return it for the completed repairs. The Whites went all the way up to the State of Ohio Attorney General and he threw their case out stating "without Merit" and cleared Kamper City from any Liability.

This listing has been claimed by a business representative.
06/03/2012
This place has the WORST emplo...

This place has the WORST employees ever beginning with PAUL who is the laziest and most over paid human I have ever met. He needs a PR class and although he could not help me he let me know in the most degrating way that it was nice to "see me" even though his host of circus clowns could not help me. Paul- you are a pig and I hope that someone of note reads this because to bring a female in just ... view more

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claimed iconBusiness Response.02/23/2013

Bonnie I do apologize that you had this experience at Kamper City, Although we try to make each customer happy and part of our Business family, It is clear we dropped the ball here. On Behalf of the Owner and myself and the entire team here at Kamper City We Apologize. Paul is not longer with us and our #1 goal is customer satification.

This listing has been claimed by a business representative.
01/08/2012
The sales experience is misera...

The sales experience is miserable here. It's like buying a used car. They give you their worst offer first then you have to exchange 5-6 offers until they get to their best price. Even that was $2,000 more than the identical unit at another dealership. Consumers please shop around and make sure you are getting a fair deal. I haven't had good experiences with their service department either.

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claimed iconBusiness Response.02/23/2013

It is unfortunate that this person feels this way. All of our prices are clearly mark on every unit that is displayed on our lot inside the traielr. furthermore the vehicle is clearly advertise with the same price on our website. There should not be a 5-6 offer we are not a car dealership and if you would like to see All of our prices and fees if associated with the purchase is clearly discussed upfront aso that there are no surprises. Please check it out yourselfs at kampercity.com thanks

This listing has been claimed by a business representative.
11/20/2011
I bought a Pop Up Camper in 20...

I bought a Pop Up Camper in 2011. Also purchased Extended Warranty Coverage. I paid $960.00 for that. Now I want to cancel the coverage. I wrote 2 letters, no answer. Are they hiding??

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claimed iconBusiness Response.02/23/2013

Do we are not hiding anything, The extended service contract is provided with an outside company, we offer the protection as a service. If any letters are submitted to us, we then in turn request on the behalf of our customer for their full refund. These service contract company doe unfortunately take their time refunding. sorry for the delay and hope that you did indeed get your refund, if not contact me directly Ask for the General Manager and I will get it done!

This listing has been claimed by a business representative.
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Kamper City

5549 Akron Cleveland RdPeninsulaOH 44264

(330) 650-1491

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Kamper City

5549 Akron Cleveland RdPeninsulaOH 44264

(330) 650-1491

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