Olive Garden Italian Restaurant
11425 Pines Blvd, Pembroke Pines, FL 33026
Parking: Lot, Private
Bike Parking: No
Wheelchair Accessible: No
Cuisines: Italian, European, Continental
Alcohol: Beer, Full Bar, Wine
Takes Reservations: Yes
Outdoor Seating: No
Price Range : Average
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I've always loved Olive Garden, but this Valentine's day tbe experience was awful. I ordered from the ToGo section and to start with, the order was late, the girl didn't open containers to verify the food, I opened a container and it had chicken instead of the ordered shrimp. They took forever to fix it. When I got home, the shrimp was completely undercooked, very bland and foul taste. The amount of souce on each plate was minimal we had to eat spaguetti without almost any sauce at all, one of the plates had half a chicken breast as if they had taken it for another plate. The sicilian cheesecake was a deception as well, no chocolate covered like the picture, it was really foul tasting in the inside like it hadn't cooked completely. The bread was at least two days old, you could definitely tell it didn't taste good. My whole family is stomach sick since last night and this was our Valentine's dinner! Worst experience ever! Money thrown in the garbage. I was too tired to go back for a refund but that's what I should've done!
I love Olive Garden, I have always loved it. But i don't know y the service has been very bad lately. I went there with my family last weekend around 2:30, which is not lunch time any more, and we waited for no less than an hour. After we got inside, we realized that the reason for the slowness was they closed a big section of the restaurant and only left one little section open. It also took the waitress forever to come take our order. After that we never saw her again, not even for drink refills. When we complained to the manager he didn't care that his long time customers were having a terrible experience. I will keep going to Olive Garden becose I love the food, but I will never go back to this one location again.
04/02/2009Provided by Citysearch -
The food is not that great. The service can be alright. Uhh however for some reason this restaurant attracts people who are not used to being let out of their cage and living in a civilized society. The crowd is what makes me not want to go back. I just feel sorry for all of those servers who won't be getting decent tips LOL.