In July of 2008, our mother was a rehab patient at Rosewoods in Peabody, MA. She stayed for 3 weeks, after having been at the North Shore Medical Center in Salem. From our first day to our last day, we can honestly repeat our Mom's words- "everyone is so kind, I can't pick one over the other!" ; "no matter when you call the nurses' button, you have someone who is very nice and willing to help!"; "I hate to bother them!"; "I'm probably one of their craziest persons to take care of!!!"; "The food is so delicious, I feel like I'm in a restauraunt!" and ...! We witnessed a staff of caring, highly-trained professionals who respected our Mom from the minute she was a patient there. On a daily basis, we felt our Mom was receiving the utmost care in a very dignified manner. When her day of being discharged came, we were very grateful and expressed how thrilled we were with her care. In January of 2009, our mother returned to Rosewoods for a second time. It was so easy to be comfortable with her rehab placement because of our past experience. Once again, Mom felt safe and happy to be at Rosewoods. She still has the same medical conditions and we knew she would be receiving wonderful care. When we had the family meeting this time, the unknown was so much easier to deal with because of the support and professionalism each staff member displays on a daily basis. Things have become a little more complicated regarding where Mom will go after being discharged this time- there is no one book out there that takes you through the process of finding out about elderly care, assisted living facilities, and/or nursing home care. Each day as we visit with our Mom, we try our best to stay focused on her and her needs. The Rosewoods' staff provide a comfort zone for us as we try to handle the emotional roller coaster we are currently on. Our words of gratitude can best be summarized by saying. " The staff of Rosewoods have helped us to get through this daily experience with their love, compassion, support, and wonderful care of our Mother. They have guided us to understand what so many brochures talk about- to respect the reality of each patient in the present moment, not the family's reality, but the patient's reality in the most dignified, beautiful way. They have provided a "home away from home" atmosphere for our Mom. As I write this review, we are still not sure where our Mom will be upon discharge but we can honestly evaluate her rehab placements by expressing our appreciation " THANK YOU TO EVERYONE CONNECTED TO ROSEWOODS. WE CELEBRATE YOU FOR ALL THAT YOU DO. GOD BLESS EACH OF YOU TO CONTINUE YOUR CARE OF THE ELDERLY! Sometimes, our role as daughters has taken on a new and exciting meaning- we feel like writing a book entitled " ....a journey with Mom in this new chapter of her life at the age of 87. Rosewoods could be Chapter 1!
I am disappointed in the care my dad received at Renaissance Gardens-Brooksby Village. After being a patient there for almost two weeks, we found out he was scheduled to have showers every Mon. and Thurs. I had to ask them to shower him each time he needed a shower, and then the staff couldn't even do that! My dad had elastic stockings that had to be put on his legs to prevent blood clots. The leg that had the hip replacement was to have a Medium elastic stocking (leg was a bit swollen) and the other leg a small elastic stocking. He told this to the "aide" about the medium and small stocking, and she still pulled the wrong stocking on his leg, and cut his leg with a ring that she was wearing, even though they are told not to wear large rings, that was about 8:00am - I arrived at 12:20pm and they hadn't cleaned up the blood stain stocking and his cut. I visit almost every day - mostly to make sure my dad is getting the care he needs. I spoke to a supervisor to explain my concerns. I hope patients that don't have any family members to check on them are being treated with the care they need. I also hope the administration are training the aides to help these elderly patients.