Mike is GREAT!!! I purchased my couch last year and it didnt fit through my door. The furniture company recomended the guy they use, so i used him, he made it work and put my couch in my living room.One year later we needed to move out, so I called the same guy made an appt; He stood me up! very unprofessional!. I needed to get the couch out ASAP! So i called mike and he gave me appt for the same day! and he was very professional and great! actually showed me the damage the first guy had done to my brand new couch! But Mike made it all work. My couch is good and im happy with the great quick and reliable service!