Lanier Copy Products

I have been a customer of Lanier Copy Products for about 6 years. The owners have great customer service! Normally if there's a problem, we get same day service, and to top that off, the only things we ever have to call for are normal wear and tear. We are so pleased, that over the 6 years we've gotten more than 6 machines from them. Keep up the great work! I highly recommend this company!

I called for a repair due to poor print quality & horizontal lines on my prints. I had a very sentimental event program to print & I wanted to be sure all went well. He said I needed a fuser belt & replacement drums. He replaced them, but less than 100 prints later, I had the exact same problem, but this time it's worse. To add insult to injury, he refuses to fix the problem because he was upset with me expressing my concerns regarding the multiple repairs that we've had on the printer. I feel if I have to pay more on repairs than I did to purchase it, then there's a problem. I switched to Lanier trying to save money, but I gave up quality. Beware...(This is an actual review from a previous customer! * At the time of this review there are zero reviews...good or bad!! The professionalism & integrity of this company has been sketchy in my experience. My review is just that...a review of my experience to help prevent someone else from having the same problem that I had.)