If it doesn’t work just bring it back, yeah right. Be sure to ask for two (2) of the same part, then pick the one that you want; don’t let them pick. This business seems to have all available parts inventoried and in their computer system which is nice. I called ahead and asked for a turn signal switch; they told me they had one, and I went to pick it up. When I got there, it was just a matter of them finding it in their stock room, which took a little longer than I thought it should. But hey, at least the guy didn’t have to walk to the back of the property with a tool box to get my part from an abandoned car. When they gave me the turn signal switch, its appearance looked in worse shape than my malfunctioning switch. I asked, “What if it doesn’t work?” “Just bring it back,” they said. So I took it home and it only partially worked; the left signal wouldn’t turn off after turning left. I gave in and just went to O’Reilly’s and paid double the price for a brand new one; it worked like a charm. So when I went back to get my money, they told me no refunds. “But it doesn’t work” I told them. They quickly went to the back and brought me another one that did work. The question I have is why didn’t they give me that one to begin with? It looked a heck of a lot better, and it would have saved me a lot of time by not having to drive back and forth and all over town looking for a fix. In my opinion, they were looking to get rid of the crappy part, but it was at my expense. Luckily, O’Reilly’s took the new switch back.
2510 Spencer HwyPasadena, TX 77504
From Business: NAPA Know How. More than 85 years ago, the National Automotive Parts Association (NAPA) was created to meet America's growing need for an effective auto parts distr…
Serving the Pasadena Area.
From Business: Thank you for choosing Bavarian Engine Exchange to help with your used and rebuilt European Engine & Transmission needs. We are committed to providing you with cons…
Jesse & the guys take great care of me, helping me with whatever my husband needs for his truck or my car. We've used GDA for several years, & have never had a problem with exchanges. If they don't have it, they either get it, or tell me where to find it...they have even matched a competitors prices once or twice! They bring out several versions of the part (tail light etc) & let ME choose, which is refreshing. Overall, I like them.... Its a 'mans parts house" but they are still polite & respectful to women. Great job guys! Appreciate the service!
If bought lots of parts here for my truck. Prices are okay not unreasonable if your looking for a bargain in a bind. Usually never returns electrical parts at a salvage yard so better make sure it's the right one and it will work or bring both back and ask for an exchange on them both.