The food is great but the waitresses there REALLY need some more training! The drive thru takes forever I used thinking it would be faster than getting off as most places usually are but they took longer through there. It's as if they'd forgotten about us. We proceeded to call them to let them know "hello!! We're still out here" and clearly saw the lady at the window just pass up the phone several times! Also any time you ask for anything extra(sauce,napkins, utensils) the ladies get an attitude! As uneducated as the waitresses are the quality and prices of the food keep me coming back! I may eat my food annoyed but boy do i enjoy it!!
5718 Fairmont PkwyPasadena, TX 77505
From Business: Freebirds is a fast-casual restaurant with a personal approach to serving fresh, made to order burritos, tacos, nachos, quesadillas, burrito bowls and salads. There…
Tortillas are great!!!! BUT.....their minimum credit purchase is $5.00....most times I buy 1pack but when i don't have cash I'll buy two it comes out to $4.50 and they will sell them to me...today the lady that was there said I had to Purchase two pieces of gum to complete $5 I let her know that tthey usually let me purchase just 2 and she insisted that i had to buy the gum... I asked for the name of the manager and asked him personally and just speak to him and the lady said there is NO MANAGER...I guess I am going to have to drive to TORTILLERIA AZTECA from now on.
I'm sad to say that I didn't get to stay as long as I wld have liked. The bartender was awesome! Attentive, friendly and funny! Drinks were on point!! Exactly what we asked for and we didn't have to wait long when we were ready for another. The chips and dip we had was the absolute BEST I've had at any Mexican restaurant! (Was the cheese dip with ground meat and jalapeño in it...and they served it with hot fresh tortillas!!) I'll definitely be back to this spot next time in in Pasadena!