terrible. The service visit that I paid for had absolutely zero value. The visit was overpriced, and not at all helpful. Over the phone I was assured that my chemical and water clarity issues were going to be solved and that I would be given a "pool school" kind of experience as part of my service visit. The technician arrived and was unprofessional and uneducated. He seemed to have little experience and clearly knew less about chemicals than I did. He knew nothing about my pool and had never before even performed the simple repair he had been sent to do. When I contacted the company with my frustrations over having to pay for this useless service call, the owner was unwilling to listen and completely defended his employee. I was floored, seriously. Instead of trying to resolve my concerns and keep me as a customer, the owner quickly resorted to legal threats if I did not pay for my service immediately. I recently visited Aquatech in Salt Lake and had a wonderful experience. They did a free analysis of my water, were very knowledgeable and happy to help, and gave me plenty of educated advice.