Not the Biggest, But Just the Nicest Place to Buy & Service Your Car

Hours:

Mon-Fri 6am-9pm
Sat 7am-8pm
Sun 10am-7pm
Open 7 Days
Open Holidays
Appointments Available

Categories:

New Car Dealers, Used Car Dealers, Automobile Inspection Stations & Services, Used & Rebuilt Auto Parts, Auto Repair & Service

Payment:

ALL MAJOR CREDIT CARDS, CHECK, DEBIT, FINANCING AVAILABLE, INSURANCE

Services:

Vehicles, cars, car sales, toyota, toyota sales, toyota prius, new Toyota cars, used Toyota cars, Certified Toyota cars, preowned toyotas, toyota dealers bay area, oil change, toyota service, toyota repair

Accreditations:

AAA,BBB,CostCo,CSAA,Edmunds

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• 5 stars

  DaveShep 03/11/2012

  Salesmen Andrew Lim

  Provided by Citysearch

  I just recently purchased a '12 Prius V (wagon) from Andrew Lim. He is an honest, respectful and straight shooting salesman. He was very knowledgeable about the products and bent over backwards to make sure I was getting what was best for me and what I wanted. And a great price too! Thanks Andrew and thanks Magnussen Toyota, I love my Prius V.

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• 5 stars

  mmmccue 03/05/2012

  Toyota of Palo Alto Service Department

  Provided by Citysearch

  I unhesitatingly and enthusiastically recommend Assistant Service Manager RANDALL RICALDE at Toyota of Palo Alto. Mr. Ricalde is highly professional: he listens carefully to his customers' concerns, clearly explains service diagnosis and costs, provides practical scheduling options, and completes the servicing agreement on time, with no ""surprises"". For these reasons, and even though it involves a bit of a drive, I will continue to be a customer of Toyota of Palo Alto.

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• 5 stars

  active auto… 01/04/2012

  Toyota of Palo Alto Parts

  Provided by Citysearch

  I buy all my parts from Toyota of Palo Alto. They are fast and they help me out even if i don't know the name or the part number of what i am trying to order.

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• 5 stars

  Greggor9 12/19/2011

  Toyota of Palo Alto Service

  Provided by Citysearch

  I have worked with George Youhana ever since moving to Palo Alto (2008). I purchased my 2004 Toyota on the East Coast and thus have a few issues under the car from the harsh winters (salt, ice, etc.) and rough roads. The Toyota Service department have always done a thorough and timely job on my vehicle. Specifically, George has gone WAY above and beyond to create a relationship with me and my family. I'm in the service industry. This guy is GOOD!!!

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• 5 stars

  bezalel72 09/24/2011

  Best dealer: Jimmy Nguyen

  Provided by Citysearch

  I got the best price and fast service from Jimmy Nguyen for buying my second car. Actually I am having a Siena LE for my family. When I bought the Toyota Siena in East Coast, I was very disappointed not from the car itself but from the dealer in East Coast. But this time I was happy from the Jimmy's smooth and clear offer. I strongly recommend him.

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• 5 stars

  bajonas 09/18/2011

  Excellent experience with Jeet Singh

  Provided by Citysearch

  Excellent service. Knowledgeable. Not pushy with add-ons. Worked with us to get the car, package and price we wanted.

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• 1 stars

  beacrumpett 09/10/2011

  don't have work done here if you can go elsewhere

  Provided by Citysearch

  I wouldn't even give these guys a one ranking. (1). They try to invalidate your service agreements if you don't buy tires from them, say you are not accepting their recommendations for ""necessary"" service yet won't sell you very much needed windshield wipers and install them because they cost so little. That was my prior winter maintenance. (2) This trip, they didn't seem to top all fluids per service agreement, and also stole stuff out of my trunk again. (3) every time I go in for regular service maintenance they try to sell you something extra - OR - won't do the ""little"" cheap jobs like installing the windshield wipers or fix the window that fell out of it's track. (4) your car comes back to you filthy dirty for some reason, very dusty and dirty.

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• 1 stars

  RHT 05/27/2011

  HORRIBLE!!!!!

  Provided by Citysearch

  all i can say is this place is horrible! i first got a sales associate to show me a toyota fj cruiser. he was nice and informative. We went inside and started talking about the model and he said he will be right back. Next think is that a manager named ""andre"" shows up. We talk price and we did not come to an agreement. I told him i had shopped around and was informed of the number of available black fj cruisers in california. He said maybe i go to where i got a quote and turned around and walked away. Then he yelled ""that's the ways you do it!"" telling others sales folks that he surely handled us. I went up to him and asked him why was he being disrespectful. He turned out to be a persian guy and started cursing at me and my wife in Farsi. He told us to get lost!!!! We were in such sock. We could not believe this character. I told him that he needs to get lost himself and he told me in Farsi that he was going to beat me up!!!!!! At that point my wife and I left the dealership. She was in tears and could not believe that we where dealt with in such manner. Obviously they had a copy of my license and he had threatened me, so i went ahead and filed a complaint to the Palo Alto Police department. We will never ever go there. I really really hope they have internal cameras and they captured this. That roll will end him up in jail. We have filed with Better Business Bureau, the FTC and Toyota corporate

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