My cousin and I both got a haircut here today. We both had half hour slots reserved. I went first, Tracy was my hairstylist. She started by shampooing my hair, but she was complaining to a coworker about how her last client didn't give her a tip while she was washing my hair. Then she took me to the chair, but her cell phone started ringing. She took a call in the back of the store while I waited with my hair soaking. She came back with no apology and then she had to leave again to get a sunkist orange soda. She finally began to comb my hair, but she was having difficulty. She told me my hair was really snarly and she was unable to use the comb, she was troubled to use a brush because the comb wouldn't work. I told her I wanted a side bang so she haphazardly attempted to chop at my bangs. She then asked me to stand so she could cut my hair while I was standing. At this point she had another phone call and she had me stand and wait while she was on the phone. After her conversation concluded she sat me back down on the chair, again no apology, blow dryed my hair for one minute and told me I was done. She did not inquire if I was pleased with the cut or say anything about how she was pleased with the result. Evidently, I was not pleased with the cut. My bangs hung past my nose and the "trim" is uneven. This cut and wash took 15 mins including the phone calls and soda run. My family has always trusted prime cuts to do a fabulous job and we truly respect Kelly, Charles, and Eileen's work. The receptionist was even phenomenal. When I asked her the price she shyly said it was $20, we could tell that she wanted to charge the advertised $16 but Tracy informed her that "long" hair was $20 and Tracy did not inform any of us that before the cut. This is going to make us caution of returning and I would advise anyone going to make sure their appointment is NOT with Tracy.
I would have to describe Kelly of KSTORMS Hair Design as the "IRON CHEF" of hair! Simply put, her talents exceed anyone's expectations. She can create the look you want. Or, if you want her opinion, like I did, she will make suggestions based on her analysis of your hair, your lifestyle and your at-home routines. Like the Iron Chef, she wont hold back punches, but the final outcome will be a delectable treat for the senses! I've been a client for less than a year, but cannot imagine going to anyone else! She arms herself with great hair products, all healthy and truly nourishing. Her straightening treatments are made of natural products, like the Acai berry. Simply put, I am so happy with my hair and the the youthful effect it has had on me. :)
I decided to make a change and get the new year started right and get out of my hair rut in 2013 . Kelly is the best change I've made this year! I have curly hair and I've had so MANY bad experiences. She completely understands hair, especially my hair, the color and is so knowledgeable and she is always learning. That's what I really love that about her! She spends extra time with you and will show new ways/ideas to wear your hair. If you are looking to make a change in a stylist, I would highly recommend you give her a shot. Oh, she has a long list of Palm Beach A list clients she's helped make glamorous.