More Info
- General Info
- Car-X Tire & Auto in Palatine, IL is your one stop for oil changes, brakes, tires and all your auto repair needs. Serving Palatine, Deer Park, Kildeer, Rolling Meadows, Arlington Heights, Long Grove, & more. Locally owned and operated, Car-X Tire and Auto is just around the corner. For service you can trust—from parts and labor to quality assurance, your car is in good hands. And so are you. We guarantee it. Call your Palatine, IL Car-X Man at (847) 991-9744 to schedule an appointment today.
- Services/Products
- ABS Repair Alternators & Starters Axle Repair Brakes CV Shafts & Joints Driveline Repair Electrical Accessories Electrical Systems Emission Repair Four-Wheel Drive Repair Mufflers & Exhaust Oil Change Radiator Repair & Service Serpentine Belt Shocks & Struts Springs & Suspension Steering System Tires
- Brands
- AC Delco, Advanta, BF Goodrich, Bridgestone, Continental, Cooper, Dunlop, Duralast, Falken, Firestone, General, Goodyear, Handkook, Kelly, Kenda, Kumho, Mastercraft, Michelin, Monro, Pantera, Toyo, Uniroyal, Walker, Yokohama
- Payment method
- visa, discover, master card
- Associations
- ASE-Automotive Service Excellence,BBB-Better Business Bureau,MAP-Motorist Assurance Program
- Other Link
- Categories
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Reviews
06/21/2012
I needed new brakes. They installed all new rotors and brakes on all four tires. My breaks continued to screech. Long story short, I went here a total of five times without the issue ever being resolved. They kept changing the pads but the breaks kept screeching. They change the rotors a total of 2 times. The last time I took it in, they said they would put on performance pads. They didn’t.
They were all really friendly and nice – which is probably why I continued to go to them 5 times.
Finally, I ended up taking it to the Car X near Rand & Arlington Heights. The guy there said the other Car X was putting on really cheap, metallic pads. He put on porcelain ones and I haven’t had any problems since.
I wrote into customer service via carx.com and they had absolutely no concern for my poor experience.
Details
Phone: (847) 991-9744
Address: 1098 E Dundee Rd, Palatine, IL 60074
Website: website
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