It's a zoo in there when it's busy, but their coupons/sales are awesome. They have $19 and $29 eye exam specials...CHECK ONLINE BEFORE YOU GO... and after Black Friday they are $1 for a while!!!! We take the whole family (contact exams are not included). The lady, Asia, is phenomenal, she has the patience of a saint with kids. They take walk-ins and you can make appts. I subtracted one star because of the wait time in there, but they are a great option for us (without vision insurance) to get the whole family seen and it's affordable (2 adults, 4 kids, 2 Moms-in-Law). FYI: They also take Medicaid for eye exams for adults and both exams and glasses for kids, Medicaid does not cover glasses for adults.