Posted: 6/25/2012Provided by Citysearch -
A very sad experience. Avoid at all cost. I recently had to put my 11 year old pit bull down. I saw the wonderful ratings this place had and decided to choose them for this very emotional and trying time. The vet told me they did they cremations in-house, which I thought was very odd and didn't think was possible. In any case, they do sent out for cremations and when I got my beloved pup back he came in a somewhat custom box with crooked hinges and a huge advertisement for a pet cemetery that was over 2 hrs away. This was not only in extremely bad taste but was also redundant as I had my dog cremated. I don't know many that cremate their dog to then later bury the ashes. Odd. Also in the world of advertising, usually if you pay for something, one considers it free of advertising, neon signs, etc. This was in such poor taste and when I called the vet I spoke to the manage who seemed completely indifferent and wondered why I would have a problem with an advertisement posted on my dog's custom box. Then she went into how it was the company that did that, etc.. I didn't care because when you 'sub contract' to someone else, you are responsible for their work. Obviously the manager is somewhat clueless and very much working in the wrong field. AVOID at all cost unless you want your heart broken. Despicable.