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Enterprise Rent-A-Car

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Business Details

59

years

in Business

WE'LL PICK YOU UP
Hours:

Regular Hours

Extra Phones:

TollFree: (888) 305-9051

TollFree: (800) 257-1136

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Services/Products:
Pick Ups
Brands:
Enterprise, We'll Pick You Up, international
Payment method:
amex, discover, master card, visa, diners club
Neighborhood:
Oxon Hill-Glassmanor
Categories:
Van Rental & Leasing, Car Rental, Truck Rental

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Reviews

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06/20/2015

Overall

Customer satisfaction does not exist here, HORRIBLE!!!!... They were all dressed in street clothes working behind the desk having personal "baby-mama drama" conversations... this should tell you what kind of branch this is. Loud and low.



If you are expecting this branch to enforce corporate policy regarding expectable forms of payment, forget it.... desk manager and the regional manager Effren or Effin both did not know the difference between Paypal "Business Debit Card" and "PayPal Pre-Paid Card." Woman at desk (black and white, sleevless sundress) would not allow me rent to me because I have a Paypal issued Card by BanKCorp (not store brought). Called corporate and they were not clear why they would not except Paypal Business Debit.



Thanks Enterprise, I missed fishing with dad for Father's Day this year.



Enterprise used to be a really smart place to rent my vehicles. Now thinking about this day and the disappointment, it puts an absolute sour taste in my mouth.

04/29/2015

Overall

Overall, my rental experience was great. A minor issue with the cleaning but the staff was very accommodating & completely understood my concerned. The staff was very welcoming the minute you walk through the door. I will definitely use their service again.

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Enterprise Rent-A-Car

6345 Livingston RdOxon HillMD 20745

(301) 749-5656

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Enterprise Rent-A-Car

6345 Livingston RdOxon HillMD 20745

(301) 749-5656

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