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Enterprise Rent-A-Car

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Business Details

59

years

in Business

WE'LL PICK YOU UP
Hours:

Regular Hours

General Info:
Enjoy fast and easy car rental with Enterprise Rent-A-Car at our branch in Oxon Hill, MD. Just one of the 7,200 branches in over 30 countries helping with your car rental needs.
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Services/Products:
  • Airport Pick Up
  • Auto Renteal
  • Car Rental
  • Luxury Car Rental
  • Rent a Car
  • Rental Cars
  • Van Rental
Brands:
Auto Rental, Car Rental, Luxury Car Rental, Rent a Car, Rental Cars, Van Rental
Payment method:
amex, discover, master card, visa, cash, check
Neighborhood:
Oxon Hill-Glassmanor
Categories:
Car Rental, Truck Rental, Van Rental & Leasing

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06/20/2015

Overall

Customer satisfaction does not exist here, HORRIBLE!!!!... They were all dressed in street clothes working behind the desk having personal "baby-mama drama" conversations... this should tell you what kind of branch this is. Loud and low.



If you are expecting this branch to enforce corporate policy regarding expectable forms of payment, forget it.... desk manager and the regional manager Effren or Effin both did not know the difference between Paypal "Business Debit Card" and "PayPal Pre-Paid Card." Woman at desk (black and white, sleevless sundress) would not allow me rent to me because I have a Paypal issued Card by BanKCorp (not store brought). Called corporate and they were not clear why they would not except Paypal Business Debit.



Thanks Enterprise, I missed fishing with dad for Father's Day this year.



Enterprise used to be a really smart place to rent my vehicles. Now thinking about this day and the disappointment, it puts an absolute sour taste in my mouth.

04/29/2015

Overall

Overall, my rental experience was great. A minor issue with the cleaning but the staff was very accommodating & completely understood my concerned. The staff was very welcoming the minute you walk through the door. I will definitely use their service again.

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Enterprise Rent-A-Car

6345 Livingston RdOxon HillMD 20745

(301) 749-5656

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