Pho Vietnam

DONT WASTE YOUR TIME!!!



I don't know about the food. Since I didn't have a chance to taste any. However, customer service is one of the most horrible I have ever encountered. Long story short. My elderly parents and I went to have lunch at this place. I ordered an appetizer to share and 3 orders of pho noodles. The appetizer came in about 15 minutes, and first plate of noodles in another 5 minutes. We were done with our water by then, and I, being a polite person, waited for my parents to get their plates so we all could eat. I didn't touch my pho, so it went completely cold. I witnessed people being served who came in a lot later. We were just forgotten. 40 minutes later I just had enough. We left our table and I approached the guy upfront (by the way, our waitress had never checked in even once to see if we needed anything. Refill on water, perhaps). I POLITELY asked the hostess guy, if we I could pay for the appetizer and said that it had been over 40 minutes and we no longer wish to wait for our food. He started screaming at me that I could not do that I needed to pay for the whole order. Again, POLITELY, I told him that I refuse to pay for the food that I wasn't served. All over sudden, our waitress appeared and started apologizing. She realized that she completely forgot about our table. The hostess guy, just told her to be quite and go back to check on other tables. Then he told me that if I wanted to leave, I need to pay the whole bill. I just had about enough of this and I gave him $20 for $7 appetizer and we left. While we were leaving, he screamed: "Don't you ever come to this place again!!!" We were completely shocked!!! I told him, I surely won't and I will spread the word about the horrible place.

The phone number listed is not correct:



It should be 913-814-0950



Other than that. The foods were delicious, especially Pho noodle. The taste is just right. They also have different vary items on the menu beside Pho noodle. I really like their Vietnamese iced coffee.