In mybookServices Collection (edit)
Added to your services collection.
Removed From mybook!

We took this business out of your services collection.

Verve A Credit Union

Add to mybook

This listing has been
added to mybook.

This listing has been
removed from mybook.

Business Details

Hours:

Regular Hours

General Info:
Founded in 1937, CitizensFirst Credit Union is a nonprofit member-owned community credit union. It offers a wide range of financial products, including checking, regular savings, money market, mortgage and investments. Additionally, it provides monetary services, including traveler s cheques, money orders, postage stamps, cashier s checks and savings bonds. The credit union provides several types of loans, including auto, home equity and credit cards. It also offers various online services, such as information on loans rates, membership procedures, ATM locations and applications. Its other services include ATM cards, phone teller, automatic transfers and safe deposit boxes. CitizensFirst Credit Union is located in Oshkosh, Wis.
Extra Phones:

Phone: (920) 426-0256

Fax Number: (920) 236-7998

TollFree: (800) 448-9228

Sponsored Links
AKA:

Citizensfirst Credit Union

Verve Credit Union

Citizens First Credit Union

Categories:
Credit Unions, Loans, Mortgages, Financing Services, Real Estate Loans

More »

Less »

Reviews

Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
Share Review

Like this review? Share it on your social network to get the word out!

04/17/2015

Overall

Honestly it is the worst banking with them. There online banking is always slow and always updating. So I can never see my account balance. When especially when you call them they are just the rudest people to talk to. Closed my account with them and now moving on to somewhere way way better.

12/11/2014

Overall

To add to the below issues they have brought on with their sub-par (at best) systems upgrade, they chose to no longer allow any bills/loans/credit cards, etc be paid online through an outside financial institution. Why do you think I would continue to struggle through doing my credit card business with a company that won't allow me to pay from my checking account online? Closing accounts and moving on.

Overall

Having the same experience with online banking. Before the system "upgrade" I had no issues. I had to wait on hold for over an hour 10 days ago and still didn't get someone to talk to. Finally, when someone called me back and we got username and password set up, it's not working 10 days later. Of course it's Sunday (bill paying day) and I can't access my online account. A serious mess.

11/13/2014

Overall

Absolutely terrible

Been with them for 13 years and over the last two years things have been getting worse. Since the merger they have had branches closed randomly and computer access is offline for days on end.

I kept getting locked out of the online account and it takes 24 hours to get back in. that is if they are not doing maintenance.

After the last computer upgrade they didnt apply my auto pay I had set up for several bills resulting in unpaid bills even though I set it up.

I went in and had a credit card payment issued to the credit card they issued us. 4 days later still no payment made. Turns out the payment was never made and now I have fees.

Dropping Citizens like a hot potato.

Closed our accounts and left.

Terrible.

03/01/2013

Overall

CitizensFirst Credit Union is awesome! They have come along way and can tell you there customer service has turned around! They think of you has a guest or a boss, not just a number or a customer! Every branch is remodeled to make you feel at home and making sure you are first. They have teller pods which as a guest brings a more one-on-one experience and they have dens. They have dens, which are loan offices so when you need a loan, you get to sit in comfy chairs with a big flat screen to make you feel at home.(No desks) they have the best rates in Wisconsin, and have set very high standards for other credit unions. They are definitely leaders and not followers! I have been a member for 7 yrs now and don't see changing credit unions anytime soon!

05/09/2011

Overall
I definitely agree their fee's...

I definitely agree their fee's are consistently going up to the point where I did close my account with them. There customer service standards aren’t very high either lately. I tried to talk to a customer care representative from there about being unaware of their fee's going up and my account being charged extra fee's for 6 months without my knowledge to try to resolve it best for me and them and the representative immediately became unprofessional and when I asked to speak to a supervisor she initially denied my request. I was appalled by that and was shocked that I was never returned my money even though the manager that I spoke to was much more professional I did end up closing my account due to these issues. The end result was their fees went up and they weren't willing to work with me and with the poor customer service I received it was better for me to bank elsewhere.

08/09/2010

Overall
FEES ~ FEES ~ FEES

High and frequent fees. Low interest rates. Unfriendly services. High required balances. Many fees. Very unfriendly and many fees for a MEMBER OWNED CREDIT UNION

Sponsored Links
Map & Directions
People Also Viewed
Send to Phone
Verve A Credit Union

750 Witzel AveOshkoshWI 54902

(920) 236-7040

Send this business listing as a text message to a mobile phone.

Cancel

Your text message was sent.

To opt out at anytime, send the word STOP to YP411.

To get a help message, send the word HELP to YP411.

There was an error sending your text.

Please try again.

Terms: The recipient of this text message may incur charges depending on their wireless carrier. Not all carriers are currently supported.

E-Mail
Message Business

What would you like to know?

Cancel

Sorry!

We were unable to send your message. Please try again later.

Add a New Collection
Oops! There was a problem saving the new custom collection.
Please try again.
Collection Name cannot be empty
Upload a Photo
(optional)

Remaining Characters: 100

Remaining Characters: 500

Cancel
Save
We just redesigned yp.com! Do you like it?
× Not a Fan

× Thank You!

Feedback