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Sierra Central Credit Union

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Business Details

61

years

in Business

Sierra Central Credit Union is A Better Banking Option! 

Hours:

Regular Hours

Sat - SunClosed

General Info:

Sierra Central has been serving its Members in Northern California for over 55 years. We are committed to providing outstanding Banking products and services and also to giving back to the communities we serve.  From sponsorships of community events and youth programs to education and health related programs.  We have also been awarding scholarships to our well deserving youth for over 20 years.   When you bank with Sierra Central, you're banking local, and by banking local you're helping to build your local economy.  We employ local people that make local banking and lending decisions and because we have been serving local communities for over 55 years we know how to help you save money, borrow money and build a future. 

Extra Phones:

Phone: (530) 534-3463

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Amenities:

Sierra Central has 16 Branch locations throughout Northern California.  Our ATM network offers access to your funds 24 hours a day, 7 days a week and our Co-Op Network has over 28,000 ATMs nationwide.

AKA:

SCCU

Categories:
Credit Unions, Banks, Loans, Mortgages, Commercial & Savings Banks

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Reviews

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Posted: 11/4/2015

Overall

Staff there is ok but had to stop using they're bank becuase being a person that has a job m-f during business hours it makes it almost impossible to bank there. My biggest complaint is that there atms always seem to be down when i go there, 2 days ago i went to get money off a card from another account from a different bank(maxhine didn't show that it was out of service). I proceeded to withdraw $440 from the atm and the cash never came out of the machine but showed that i had withdrawn $440. I sat at the atm for about a half hour trying to get ahold of someone from seirra central credit union but it was sunday and of course no one was working not even on the 1-800 # to help me. Next day called the bank and being a member thought they could help me out by doing the math and determining that they're machine had at least $440 over what it should and put it back into the account but instead they told me to contact my other banks claim department. Now not really sure how long its going to take if i ever even get it back. Maybe i have just had bad luck with them but haven't had these kind of problems with Wells Fargo and they're open 7 days a week!

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Posted: 4/28/2015

Overall

If you are shopping for a consumer loan, beware of Sierra Central and stay away! In January, my wife and I purchased a travel trailer from a dealer in Rocklin who helped us line up financing through the Sierra Central scammers. Although we weren't happy with the rather poor interest rate they offered us we went forward with them at the dealers recommendation and because they were local. Big mistake!!!

When we purchased the trailer the dealer had me sign a form that said I would provide proof of insurance but the form was left blank on the line that specified how long we had to provide it so I figured there was a reasonable buffer period in place to allow us to secure the insurance they were asking for. Boy was I wrong.

After the dealer delivered the trailer to our house there was a period of about 7 weeks when it sat in our driveway before being used. We did get full coverage insurance before our first trip in March and we provided that to Sierra Central think it would satisfy their requirements. Then we started getting letters saying to provide insurance for the dates between the purchase and the when our insurance began which we obviously couldn't do or they could buy Collateral Protection Insurance for over $700 to cover that timeframe (which was already in the past) and charge us for it. I called my insurance company and asked if we could buy back insurance to cover the previous dates and they said that no insurance company could.

Disputing the threat of the addtional insurance fees I was tranferred to Sierra Central's asset recovery dept (depite having never missed a payment or had any lapses in our insurance since it was issued) and they were extremely rude and said that I had agreed to pay it and had no choice in the matter. I went back and reviewed my contract and the form was very ambiguous, was filled in incorrectly, and no where stated I had to have insurance from the issuance of the loan. If I did, they should never have allowed me to complete the purchase without showing proof of insurance first.

Yesterday I called in to get my account balance to payoff the loan and they gave me the amount. Knowing it was my intention to pay the loan off, that amount jumped up today by $687.08. Inquiring about the discrepancy, they said that the insurance was purchased and I now had to pay it. So they didn't have the supplemental collateral protection insurance yesterday but today they did and now they are trying to stick me with the cost despite having no valid proof that I agreed to it. What a scam! Save yourself the hassle and costs and find a credit union that actually looks after the interests of their members rather than trying to defraud them.

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Sierra Central Credit Union

1036 Oro Dam Blvd EOrovilleCA 95965

(800) 222-7228

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Sierra Central Credit Union

1036 Oro Dam Blvd EOrovilleCA 95965

(800) 222-7228

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