Hello, My name is David and I purchased a 2003 BMW From Karim, at Global Auto, April of this year 2013. I was shopping the market for this car for a few months and had the worst luck and worst experience with other dealerships trying to convince me to get into there car but clearly not the condition or even there best price was unreasonable. Came to Global Auto and Karim was the most professional and BEST costumer service I have had. From the moment we arrived till we left Karim made sure I was happy and had me fully informed about the whole process. Even went out of his way to get me the best loan. I have had my car now and i have yet to come up with some issues or problems. I AM SO HAPPY WITH MY CAR AND WILL BUY MY NEXT CAR FROM KARIM!!! I HIGHLY RECOMMEND MY FRIENDS, FAMILY AND ANYBODY WHO IS IN SEARCH OF A CAR... ALSO GLOBAL AUTO HAS THE BEST PRICES... NO ONE CAME EVEN CLOSE TO THE PRICE HE OFFERED ME!!! =)
People don't write great reviews because they expect a great experience. Anyone that writes amazing reviews typically works for the place. With that being said, a lot of good businesses get negative attention from people like the crybaby below and his sweet scooter. My experience has been as I expected, okay. If you want dealership quality, go to a dealership and pay $30 more an hour on labor and absurd markup on parts. I take my ZX10R here regularly as I'm happy with the prices and satisfied with the work. They don't have a lot as far as stock goes, so you'll likely have to order parts, but like I said - low if any mark up. Plus most parts ship nearby so they show up next business day. I appreciate that when I got my last oil change they let me know what was in need of future attention without trying to turn it into a sales pitch like every visit to Kawasaki I've had.
This has got to be the best experience i ever had at a Car Dealer. They are a non-sense straight talking and up front establishment. Before I got to see the car, the website provided accurate pics of the car I was looking for, A free Carfax and listed all the options. After I called they sent me the NADA and Blue Book values for me to compare. After I bought the car, I called to let them know of a noise i heard on the car and expecting the typical reponse fron a Used car dealer, I was surprised to hear from the salesperson that they were sorry and to please bring it at my convenience to have their mechanic check it and that he will provide me with a car to drive, this was about two months after I bought the car. AMAZING !!!! I never thought they would treat me like that. I have recommended two other coworkers and they all have been amazed also by the treatment received.