Here is the short version of my review: The apartment itself was fine, but working with Contemporary Management was not. My main complaint is how they treated us after we moved out. We chose to clean the apartment ourselves and strictly followed the guidelines they gave us for cleaning. However, when we received our move out statement a month later, they had charged us over $200 dollars in additional cleaning and replacement charges, resulting in them keeping all but $6.78 of our original security deposit. I know that you don’t know me or my roommates and only have my word, but we are very clean people to begin with and literally scrubbed that apartment on our hands and knees for hours before we left. At one point while we were living there, one of Contemporary Management’s contract workers was in our apartment to do some work and commented multiple times on how clean our apartment was and how he never saw places that clean. And in our cleaning job at move out, we went so far as to buy a gallon of paint to touch up the walls, replace any burnt out light bulbs, and wipe down the baseboards. We did not skimp on the details. However they still charged us for marks on the walls, dirty medicine cabinets, dirty counter tops, etc. They even assessed us charges that were not even mentioned as a possibility verbally or in any of the paperwork they ever gave us! After having worked with this company for two years, I was actually concerned when we were moving out that they might charge us for tons of minor or untrue cleaning items. Because of this, we requested that the office come walk the apartment with us before we left so that we agreed that everything met their cleaning standards before we turned in our keys. They refused, saying it was against company policy. I will admit that there was minor wear and tear to the apartment. We lived there for two years and the quality of materials in the apartment was definitely not built to last. The lease specifically states that the security deposit is to be used “As insurance that Lessee will return the leased premises and any furnishings to us in the same clean and leasable condition as Lessee received it, ordinary wear excepted.” If you are looking at an apartment complex with Contemporary Management, please ignore that line in the lease. They will not make any allowance for “normal wear and tear” and will charge you for anything and everything they possibly can. On a different note, we had a few other problems earlier in our lease with Contemporary Management. Generally, maintenance requests had to be called in multiple times before they were responded to. We also thought we might be getting a cat when we moved in, so we put down a pet deposit and signed the agreement. When we decided not to get a cat, though, Contemporary Management still required us to pay the pet fee every month, even though there was no pet there. I apologize if this was long-winded, but I don’t want anyone else to go into a lease with Contemporary Management and be blindsided by similar issues. In summary, I will not rent from Contemporary Management again and do not recommend them to anyone else.
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Melrose-Sovereign has been with us for some time now, they always are on top of the ball. I have called them many time with issues I have had with other homes in the community and they take care of the problem every time. They get back to you really fast if you call or email. I as a homeowner am happy to say that my value of my home has stayed up in the last three years with Melrose doing the hoa management for us.
I have never seen a complex run so precise, immaculate, with such friendly residents, staff and manager. The on-site manager is the best thing ever vs. management companies. I own properties in other associations and never have experienced such a well run property as The Club, thanks to Peggy, the manager. I highly would invite anyone to come to The Club, it is a fun,clean, quiet and peaceful place to live.