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Sand Lake Animal Clinic

OPEN NOW

Today8:00 am - 5:30 pm

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Business Details

YP Qualified

Hours:

Regular Hours

Mon - Fri8:00 am - 5:30 pm

Sat8:00 am - 12:00 pm

Services/Products:
  • Bathing
  • Birds
  • Boarding Facilities
  • Cats
  • Cats & Kittens
  • Dogs
  • Exotic Pets
  • Exotics
  • Food
  • Pet Food
  • Veterinary Supplies
Payment method:
amex, discover, master card, visa
Categories:
Veterinarians, Veterinary Clinics & Hospitals, Pet Boarding & Kennels, Veterinary Specialty Services, Kennels, Pet Services

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Reviews

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07/01/2013

Turnover in staff has left them with some inexperienced vets. There is a boarding area attached and run by the facility. We have had a couple of problems at both. For the price you can find cheaper not far away. I do not trust this staff as I did the previous doctors that were the best. Now we have had three misdiagnoses and one was very serious. Not happy with them any longer. Personalities are friendly as most are... view more

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03/04/2013

I called and was able to get an appointment within 30 minutes. They were friendly, professional and took their time helping my cat and comforting me. I would absolutely go back again, the prices were fair and I was in and out very quickly with the medications I needed to make my cat fell better.

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02/22/2012
In a response; to the very neg...

In a response; to the very negative review, I read concerning a dog not being treated. Sand Lake Animal Clinic is closed each and every Sunday; The woman spoke to a Kennel, dog walker.. If I were to encounter an emergency, with my pet, on a Sunday. Being a Dr. yourself; I would have went straight to the Veterinary Emergency Clinic; located in Orlando. This seems to be a poor judgement on the owners part.

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02/22/2012
This place is horrible. My dog...

This place is horrible. My dog was having a seizure on a Sunday. He is 1 and only 4 pounds. I ran out of the house without my phone in a panic. I went this vet were we had been before. The vet tech was outside walking a boarded dog. I explained to him the situation. He stated that the female vet was inside and he would see if she would see my dog. While he was checking - I looked at my limp dog's gums and they ... view more

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09/01/2011
Definitely beyond our expectat...

Definitely beyond our expectations! We took our lab in for an insect bite on his paw. They took him in with very little notice. The tech came out and got acquainted with Kato before he went back to the exam room. It really settled him down. The vet was very responsive to questions and truly enjoy working with animals. This was the best experience we've had in 45 years of dog ownership. We would recommend them ... view more

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Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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Sand Lake Animal Clinic

8932 S Apopka Vineland RdOrlandoFL 32836

(407) 876-4461

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Sand Lake Animal Clinic

8932 S Apopka Vineland RdOrlandoFL 32836

(407) 876-4461

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