Red Coach INC
- Extra Phones:
Phone: (407) 851-2886
Seats are super comfortable, drivers are informative and friendly, and it was a very smooth ride. The customer service person in Orlando was very helpful when I asked about my shuttle to my hotel. I definitely recommend this company over Megabus and Greyhound.
The ride is determined by the quality and condition of the bus. Sometimes the wifi isn't working; sometimes the reading lights aren't working; sometimes the bathrooms aren't clean. Generally at the McCoy station, the bathrooms are nasty, but sometimes not. Pleasant drivers mostly!
This is the worst form of transportation I have ever had the displeasure to ride on. Their buses are filthy. I can only imagine they are not safely maintained if that is how they allow the insides. The bus drivers are unprofessional and discourteous and the customer service, which is obviously not located in the US is useless. If at all possible avoid this bus line and take any other form of transportation you can."
Absolutely terrible customer service!!
pick up stop was moved unbeknownst to me because my ticket had a different location listed! Was stranded alone on Christmas Eve unable to be with my family like I had intended. They turned their phones off so I had no way to get ahold of anyone to remedy the situation. I was promised a refund that never came and every time I called I was hung up on, treated RUDELY by staff, or put on infinite hold. NEVER USE THIS TERRIBLE COMPANY!
Horrible customer service. Accident caused emergency cancellation of trip. Was promised refund in 7-10 days. A month later told by end of week. RUDE employees. Alleged supervisor says she has no manager and I was given misinformation by representatives about refunds. NEVER use these scammers.
I took red coach from tally fsu to miami the other week its a great bus service. The bus is so nice inside it has big comfy seats that recline all the way back , outlets , t.v.s and alittle table that comes out from the seat infront of you so you can put your lab top on or your sandwich or watever. its also rally dark inside so its perfect for sleeping but if you wanna ride you also have your own personal reading late just above your head . I like it !! i recommend red coach over any other bus company !
This is my second time riding Red Coach i am definitively satisfied with the service,and will definetely continue using it. a few concerns of mine is Red coach haven't updated a couple of the websites with company addresses, for example in Orlando it still appears at jetport when its relocated in McCoy road. that would be something important to update
I just came back from a trip with RedCoach and I am so pleased with their buses and service that I've been telling everyone. They email me when they have great deals and I definitely take advantage of that. They are the best value for what you get. I am very very happy I found them online!!