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Orlando Plastic Surgery Center

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Business Details

12

years

in Business

BBB Rating:
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours:

Regular Hours

General Info:
Whether you are seeking the services of an Orlando facelift surgeon or rhinoplasty specialist, you have come to the right place. If you are in need of assistance from a skilled breast surgeon, Dr. Pope is also a highly-regarded Orlando breast lift and breast augmentation specialist. Additionally, he is an Orlando gynecomastia surgeon who can be of assistance specifically to male patients. For candidates of liposuction or Orlando tummy tuck surgery, Dr. Pope can slenderize and define the contours of their bodies. For those patients who would like to minimize the signs of aging, Dr. Pope provides numerous surgical rejuvenation techniques, as well as minimally invasive techniques such as injections, Restylane , and eyelid surgery ( blepharoplasty ) to help achieve a younger look. For more information regarding any of the procedures Dr. Pope offers, please contact us to schedule an initial consultation. If the procedure of your interest was not listed here, feel free to explore our site. We offer numerous surgical and non-surgical procedures and treatments at Orlando Plastic Surgery Center.
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Brands:
Botox, Restylane
Payment method:
check, discover, all major credit cards
AKA:

Orlando Plastic Surgery Ctr

Orlando Plastic Surgery Center LLC

Categories:
Physicians & Surgeons, Plastic & Reconstructive, Skin Care, Physicians & Surgeons, Physicians & Surgeons, Otorhinolaryngology (Ear, Nose & Throat), Physicians & Surgeons, Surgery-General, Physicians & Surgeons, Dermatology, Physicians & Surgeons, Cosmetic Surgery, Physicians & Surgeons, Gynecology, Surgery Centers
Other Information:

Specialties: Cosmetic Surgery, Reconstructive Surgery, Plastic Surgery

By Appointment Only: Yes

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Reviews

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08/01/2012

Overall
I'm sorry to say that I had a ...

I'm sorry to say that I had a very similar experience to the first reviewer of Dr.Pope's practice.



I purchased 2 groupons for spider vein treatment, and was gifted one by a friend. Each groupon was good for 2 sessions. When I claimed my first groupon, I was asked if I could use my subsequent groupons for other services because they had sold too many groupons. That probably should have been a red flag, but I ignored it. Who asks clients who paid for a specific service to use their money for something they did not request? I went ahead and had the second session done weeks after the first one, as was recommended. Unfortunately, I did not see any improvement in my spider veins.



I had my appointment scheduled for the second groupon last November, and just before 5pm, the day before my appointment, I got a voicemail from Vickie stating that they had to reschedule my appointment because the doctor had decided to schedule surgery the next day. I haven't ever been to a professional medical office that does something like this at the last minute.



When I called the following Monday to reschedule the appt their office cancelled, I was informed by the receptionist that they had no more openings for the rest of the year. Their office was closed for several days during November and December. I expressed concern that my groupons were going to expire at the end of the year, and I was told not to worry about it, because the office would honor my groupons. They did not give me a time frame on how long I had to schedule.



Low and behold, when I tried to schedule a laser treatment, or even use the groupons for another service, I was told that they were expired and that I had to go to groupon with any complaints. Apparently, groupon can't do anything either.



Honestly, it's not about the $200 worth of groupons that I was prohibited from using at this point. It's about their horrible customer service. Similar to the other reviewer, I was essentially told by Dana, the office manager, that it's too bad for me. They "couldn'" do anything about it.



Yeah right. I work in a medical practice and we ALWAYS do right by our patients. We treat others how we would like to be treated. As office manager, it was well within her power to address the situation fairly. Instead I was told that it wasn't her problem.



I will never recommend this practice to anyone looking for quality care and service. They simply don't have it. It's about their bottom line, and not quality care for their patients.

11/08/2011

Overall
Purchased 2 groupons for spide...

Purchased 2 groupons for spider vein removal for $199. I would never recommend anyone to go to this practice for any type of treatment unless you want to deal with unorganized office staff, terrible customer service, and ineffective treatment results. .



The Office was very overwhelmed with groupon response that they constantly lost appointments and called to reschedule the ones they did have. Called in february and finally had first appointment (after office rescheduled twice) in June. Dr. Pope himself did the treatment instead of the nurse (because one of the nurses quit) and honestly its been 4 months and I don't notice a difference, legs are still blue and the same. Tried to redeem 2nd groupon and the office claims I no-showed a 2nd appointment. I mentioned I spoke with a receptionist (who apparently has also left the practice) who said I didn't have an appointment for that date. The office response from Dana to this too bad, we're not fixing this, you lost your deal with us, call groupon. And I said "too bad" for all of the bad reviews you are going to read online now, if you don't honor your services or try to make things right for your customers.



Honestly this was the only groupon I purchased that was a complete waste of money.

06/08/2011

Overall
dr pope

i had a tummy tuck and lipo and dr pope and his staff are the best. very caring...next..implants!

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Orlando Plastic Surgery Center

3872 Oakwater CirOrlandoFL 32806

(407) 857-6261

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