The other review is true. Maitland Gardens is FILLED with crime and the office does as little as humanly possible to help it's residents. The property manager Alicia is rude and their leasing agents consistently break the rules they are supposed to enforce. If you need something done such as...I don't know hiring a security guard or having pest control services (very basic community management) you will have to borderline harass the leasing office to see that these things get done.
More specifically, there is a bed bug problem in my unit. I paid $280 to have an exterminator come to my place 5 days ago, I notified the office of the problem over a week ago AND still they have yet TO ENTER ANY OF THE OTHER UNITS TO CHECK FOR BED BUGS WHICH ARE EXTREMELY INCLINED TO INFEST AN ENTIRE BUILDING. So, while they expressed concern that I might infest other units if I did not take care of the problem they refuse to entertain the idea that the problem in my unit may have come from another.
I am an extremely clean and respectful tenant. I always pay my rent on time. I have never had a problem or complaint anywhere I've lived. I have especially NEVER had a problem with any type of bug before.
I understand that the problem may have started in my unit. However, their inability to do the simple task of notifying my neighbors and entering the units in a timely manner is RIDICULOUS and unsatisfactory. I also want to add here that I am a licensed LCAM and used to manage a community of over 250 units in Altamonte Springs. This is pure laziness on their part.
DO NOT MOVE HERE.