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Kane's Furniture - OBT

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Business Details

Categories:
Furniture Stores, House Furnishings, Home Office Furniture, Mattresses

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04/05/2014

DO NOT buy from kanes there furniture comes from china and they will not cover warranty problems I have 2 recliners that are 6 months old and the color is coming off and they will not do anything.They told us the chairs were ALL Leather and... they are now not going to cover the "Life time warranty" because we didn't purchase the Leather Warranty.....WHICH WAS NEVER OFFERED TO US!!!! and the leather warranty is only ... view more

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10/18/2013
CRAP, CRAP, CRAP!

We bought several pieces from the Melbourne store in January of this year and everything is falling apart! $1,600 Bedroom set, crap! Drawers falling apart, not sitting right, can't open or close. Dining room table and chairs. They said they safe guarded the chairs costed me $60....they didn't! The couch is ripping, the tables are falling apart! This furniture is crap! When I called corporate, they told me th... view more

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10/10/2013

I purchased a Rodeo leather sofa set from Kanes. The store was great when during my purchase. Once the transaction was over and I had a problem they have been impossible to deal with. Both pieces are defective. The leather has peeled off. It is not leather it is polyurethane. I even bought extra insurance that they pushed on me believing that any problem would be covered. It is covered for a hole but not for peeling ... view more

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05/21/2013

Last year I purchased a bed frame. The workers that were loading my short box truck were very pleasant and wanted to help me wrap the boxes in plastic because of the rain. The manager wouldn't allow him to cover more than the end in cellophane. He was pulled to the side and was told to not waste anymore on my boxes. He shook his head and said sorry and felt bad that I had an hour drive ahead of me in the rain. ... view more

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12/04/2012
I Will never come back to Kan...

I Will never come back to Kanes furniture at OBT in Orlando again .My case : Last tuesday I went to bought the table and the sofa , I paid and they tell me could comeback next week to pick it up , I came today to pick it up , they couldn't find the table i already paid from last week, they sold for another customer and the sofa hasn't ship to the store yet, I come to the customer service to talk to Mario Tademy ... view more

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12/29/2011
Will NEVER buy furniture from ...

Will NEVER buy furniture from Kane's again. The chairs to the Mango 5 piece dining set are cheap. Had 2 seat covers peal in less than 6 months and now 2 more chairs are ruined, and the set is less than 2 years old. The seller assured us that they were very durable but they tore under normal wear. Seat covers are literally paper thin. It took from 9 months to get the store to replace 2 seat covers. Customer serv... view more

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03/14/2011
great experience

i purchased a leather sectional today and want to say that my sales representative was very helpful. I am not much of a shopper and he helped by moving pieces to see if they would fit, more than once. I couldnt have had a better experience. If it had not been for him, I probably would not have purchased today. He had patience with me and I really appreciated it. Often times people will only complain about negative i... view more

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09/13/2010
"Phenomenal"

I want to say that the store on 9545 S Orange Blossom Trail is phenomenal. I bought furniture there almost 4 years ago and needed a replacement part and they went over and beyond to assist me. I can truly appreciate great customer service. The young lady that I dealt with the most was so friendly and helpful. I look forward to future furniture purchases with Kanes and I will tell all my friends to go there. Thank you... view more

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05/13/2010
Don't buy from these people - cheap quality, poor CS and useless warranty

This company deserves to be crowned as The Worst of the worst furniture company in the US. My case: I bought a dining set and once it arrived, two chairs were damaged and the rest were “poorly constructed”. After two weeks of back and forth with their helpless customer service, they sent someone home to fix the broken chair. Two or three days after they were fixed, a third one broke. When I called again, I requ... view more

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05/06/2010
Wonderful Salesperson and Delivery Team

My salesperson was great - I love my new furniture. I also want to say that the guys who delivered the furniture were wonderful. They explained that they had 13 deliveries that day, but they took their time to be certain everything was set up properly. They were magnificent!

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Kane's Furniture - OBT

9545 S Orange Blossom TrlOrlandoFL 32837

(407) 888-3171

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9545 S Orange Blossom TrlOrlandoFL 32837

(407) 888-3171

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Kane's Furniture - OBT

9545 S Orange Blossom TrlOrlandoFL 32837

(407) 888-3171

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