Warning: Global Car Rental do...
Warning: Global Car Rental doing business as Economy Rental, off airport at Orlando, Florida (MCO).
3255 McCoy Rd, Orlando Florida.
Upon arriving at the airport, my girlfriend used the Car Rental phones locate at baggage checkout, while I retrieved our luggage. The guy, and very disturbed and angry guy to say the least, barked at her and said he does not have a reservation for us and abruptly hung up on her.
Once I retrieved our bags, I called back and gave him the priceline.com confirmation number, he barked at me saying “It just came up on the computer now. Go to location 18B” and he hung up on me also. I had some other information which I wanted to ask him, but I guess I would have to wait until I get to the counter.
Once we got to the rental desk, the same “angry Hispanic guy name Louis’”, who hung up on the both, of us was at the counter. He said we had to pay for insurance. I said that we paid for collision through price line. He said “prove it, and that he was not Price Line”. I showed him the information on my iPad from the Priceline reservation.
He that said I had to pay $24.99 for liability. I told him that my auto insurance covers that and my home owners insurance. He said I had to produce an insurance card or I would have to pay the $24.99 a day. I said that that was BS, because I did not have my insurance card, nor does the insurance card show any amount of liability in the first place. He said that that did not matter it is their company policy. He refused to rent us a car, and got mad, and kicked us out of his building. I asked that he phone a cab and he refused. Also was refused a ride back to the airport in the method that we were brought there. I am glad that I had a cell phone; else I would have been stranded.
So be forewarned. If you still decide to rent from this company, carry a cell phone in case you get refused rental too. And carry your insurance policy and cards with you so you don’t get jacked for $24.99 a day in insurance that is not required by law state!
Now I have to find out how to get my prepaid insurance back from Priceline.com, since I was refused a car.
This is the most unprofessional business which I have stepped foot into. No one deserves to be treated the way this guy treated us. “Welcome to Florida”. I wonder how many other people this has happened to and how much money this guy is costing the company, or how many people just go ahead and allow their selves to be jacked for $24.99 a day or more.: You can’t make this stuff up.
If you don’t believe me, see this site:
EVEN THEIR OWN SITE STATES: FAST, FRIENDLY, HASSLE-FREE SERVICE AT GLOBAL RENT A CAR OF SOUTH FLORIDA
If I were Priceline.com, I would remove this company from any possible returned searches as they are horrible and in turn giving Proceline.com a bad reputation also.
I plan to post this on Tripadvisor.com, Priceline.com, and as many other site which warn travelers