AVOID GOING HERE AT ALL COST, Drive down I-4 to Celebration hospital or down to Downtown to ORMC. I am a diabetic type one I have been going to this hospital since 2003 (back in the day it was Sandlake Hospital) This was my to-go hospital, I LOVED it. However in the past couple 3-4 years the service is really bad. I have had life threating emergencies, to where my skin was turning purple from not having oxygen and they still made me wait (in the ER) my pulse was 148 when they checked me in and my blood sugar was over 800. Now you would think they would give this some sort of priority but no. I got admitted to the ICU for 3 days, some nurses were superb, however there was one nurse who was a higher up nurse who was really rude to me, she made me cry. When your body goes through what I go through when I go through DKA the last thing you want to do it move, I mean I didn't even have the energy to pee (literally- I couldn't) this nurse came in for an exam she needed to make, I told her I was too weak, and she snapped she said "you're doing it whether you want to or not, this is no a damn hotel and I am NOT at your service, so you will do as I say because I can't do it later" my mom heard the whole thing (she was in the RR in the room) omg, that was dramatic, here I am in a bed unable to move and this lady is threating me to do a procedure that I gave no consent to, (after my mom yelled at her she left, I asked the other nurses for her name and no one would give me the name because "they were afraid to lose their jobs" wow..). That was about 2 years ago, well recently went in Aug, I wasn't feeling well however they did see me right away, they put an IV in me, half way, not even correctly, I usually use up a bag of fluid in 45 mins, this one bag took 9 hours! nineeee! I was like omg.. and then my hand swollen up, the thing is that the nurse knew it wasn't all the way in, but she said she couldn't change it (wouldn't tell me why either), then another nurse took over my care and he wouldn't change it either! then I got transferred to a share room (which is fine) except that the nurses on the floor were horrible, I threw up twice inside the room, I called and called for nausea meds for about 4 hrs, no one came. I guess I can't say I was not a bit glad inside when I saw their faces when they walked in the room and seen the throw up on the floor, I'm glad I wasn't having a heart attack. Then the patient in the next bed had a visitor, who was still there laughing loudly and eating at 3 am! three! this was a male visitor, I am in a all female room so visitors are not allowed at 3 am or so I thought. Well I called the nurse and she was like "well I feel so rude kicking him out" like EXCUSE ME?! it's three AM! either way horrible experience, I talked to 4 different people with management positions in the hospital, all I got was an "I'm sorry, well now at least we know what we are doing wrong" I swear I'm NEVER going back. I just got my bills, one for 7K and one for 4K, one is from April of 2014, they have my insurance on file, but no they are charging me as a "self pay" my insurance is in network with them. I called and they asked me if I lived in Miami and I was born in 1969. They had my information mixed up with 2 different patients! when I asked for a breakdown of my bill, they hung up on me. I called m insurance to see if they had even submitted a claim, and nothing not even the April 2014 one. AVOID THIS HOSPITAL AT ALL COST!!!