Our family of five (toddler included) stayed for a week at this establishment and we were very pleased. The rooms were clean, the staff made little characters out of towels and put them around the room for the kids, the pools were great, and the environment was safe. There was free shuttle to all parks, and to Downtown Disney. The cafe had hot food for every meal, and choices galore. Granted, it was not five-star food, but it served it's purpose and we were pleased to have it so readily available. There is a shop full of great souvenirs and practical items too, on the grounds, and there is a park for the kids, as well as a laundry room. The lobby was spacious, and the customer service fantastic.