My experience at Corrine Drive Animal Hospital
HI, I tried to respond to your email survey but it didn't allow me to type my answers in so I decided I would just write this instead.
Corrine Animal Hospital ROCKS! I am co-director and a Nurse Practitioner at Sajune Institute for Restorative and Integrative Medicine in Baldwin Park www.sajunecom and I have to tell you...your customer service is inspiring. I have actually shown my management team your emails, your updates, and even your ""birthday"" reminder for my cat! Your staff is impecable in their care and the new addition to our family, Tex, has been treated like gold since day one.
Thank you so very much for hiring the right people, the right doctors, and having such a palpable love for animals. As you all know (and show) animals speak to our souls and place smiles on our faces every day. Their unconditional love has actually been proven to add length to our lives.
The only thing I can say that would have made me happier was when Tex was neutered, we NEVER saw the doctor, not even when we picked him up. It would be nice for the surgeon to meet with the 'parents' the morning of the procedure for last minute questions and perhaps at least for a second say hello when we pick them up. Not that the vet assistant wasn't AMAZING it's just that the doctors authority is different than hers and makes people like me feel more assured about certain procedures. He needs to understand that his 'presence' speaks volumes to parents.
Other than that...keep on doing what you do...we love you guys.
Matt, Denise, Tex, Jynx and Polo Holli